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Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
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ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET Business Account, ESET Cloud Office Security - Google Workspace, ESET Cloud Office Security - Microsoft 365, ESET Inspect, ESET MSP Administrator, ESET PROTECT, ESET PROTECT Hub, ESET Secure Authentication] planned maintenance Oct 22, 2025 09:30-10:30 CEST

Please be aware that on Wednesday, 22 October 2025, between 07:30 - 08:30 UTC, ESET Identity service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 1 minute within the maintenance window. 

Following ESET cloud security services will be unavailable:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Thank you for your patience and understanding.
Posted on Oct 17, 2025 - 09:30 CEST
Oct 21, 2025

No incidents reported today.

Oct 20, 2025
ESET Secure Authentication - push authentication may fail
Resolved - This incident has been resolved.
Oct 20, 17:19 CEST
Monitoring - The issue has been mitigated and push authentication should work again.
Oct 20, 15:55 CEST
Investigating - We are investigating reports of failing authentication in ESET Secure Authentication via push notifications. We will provide updates when more information is available.
Oct 20, 13:01 CEST
ESET PROTECT: Agent replication may fail with 502 error
Resolved - This incident has been resolved.
Oct 20, 13:13 CEST
Monitoring - A fix was deployed and we are monitoring the behavior.
Oct 20, 11:49 CEST
Investigating - We are investigating reports of HTTP errors 502 received on Agent's attempt to connect to the ESET PROTECT servers.
You may notice that the Last connected time is not current.
Oct 20, 11:13 CEST
Registration of new accounts might fail
Resolved - This incident has been resolved.
Oct 20, 10:35 CEST
Monitoring - Fix has been implemented, we are monitoring the situation.
Oct 17, 17:58 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 17, 14:58 CEST
Investigating - Registration of new ESET PROTECT Hub accounts might fail for some users.
We are currently investigating this issue.
Oct 17, 13:32 CEST
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
[ESET Secure Authentication]
Completed - The scheduled maintenance has been completed.
Oct 14, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 10:00 CEST
Scheduled - Please be aware that on October 14, 2025 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Oct 9, 10:00 CEST
Oct 13, 2025
[ESET Secure Authentication] planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 10:00 CEST
Scheduled - Please be aware that on October 13, 2025 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Oct 8, 10:00 CEST
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
ESET Cloud Office Security outage
Resolved - This incident has been resolved.
Oct 8, 16:40 CEST
Monitoring - The affected services should be restored, we continue to monitor the situation.
Oct 8, 15:56 CEST
Identified - We have identified an outage of ESET Cloud Office Security. Currently no items are scanned. We will provide updates in due course.
Oct 8, 12:51 CEST
Oct 7, 2025
[ESET Threat Intelligence] planned maintenance of Sample Submission and Early Warning services
Completed - The scheduled maintenance has been completed.
Oct 7, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 09:00 CEST
Scheduled - Please be aware that on 7th October, 2025, between 7:00 AM -  12:00 PM UTC, ESET Threat Intelligence will undergo a scheduled maintenance. Customers will not be able to use Sample Submission and Early Warning services.

Thank you for your patience and understanding.
Oct 2, 13:14 CEST
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