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[ESET Business Account, ESET Inspect, ESET PROTECT, ESET PROTECT Hub]
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 2026 - 00:01 CEST
Scheduled - Please be aware that between August 17 and August 30, 2026, selected customers will be transitioned from ESET Business Account (EBA) to ESET PROTECT Hub (EPH) as part of the ongoing platform migration.

During the migration period, affected users may experience a brief interruption when accessing ESET Business Account. In some cases, users who are logged in during the migration may temporarily see a maintenance page while the transition is completed.

Service Impact

The migration is designed to minimize disruption, and any temporary unavailability of ESET Business Account is expected to last only a few minutes. Security services and customer protection remain fully operational throughout the migration period.
Aug 17, 2026 00:01 - Aug 30, 2026 23:59 CEST
Customers connected via Telia ISP cannot connect to ESET Cloud Services
Update - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:44 CEST
Investigating - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:40 CEST
ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET PROTECT] planned maintenance Aug 25, 2026 06:00-10:00 CEST

Please be aware that on August 25, 2026, between 04:00 - 08:00 UTC, ESET PROTECT will undergo a scheduled maintenance in the Canada region. Customers will not be able to enroll, edit and delete devices (viewing device information should be possible).
Thank you for your patience and understanding.
Posted on Aug 21, 2026 - 15:53 CEST

[ESET PROTECT] planned maintenance Aug 25, 2026 13:00-17:00 CEST

Please be aware that on August 25, 2026, between 11:00 - 15:00 UTC, ESET PROTECT will undergo a scheduled maintenance in the Japan region. Customers will not be able to enroll, edit and delete devices (viewing device information should be possible).
Thank you for your patience and understanding.
Posted on Aug 21, 2026 - 15:58 CEST

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 18:00 CEST
Scheduled - Please be aware that on 20.08.2026, between 16:00 -  17:00 UTC, ESET PROTECT will undergo a scheduled maintenance in EU and DE region. Customers will not be able to interact with devices in Computers screen. Other parts of ESET PROTECT where information related to computers is displayed may also be affected.

Thank you for your patience and understanding.
Aug 17, 18:00 CEST
ESET Connect 3.12 release: EU + US + JPN
Completed - The scheduled maintenance has been completed.
Aug 20, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:00 CEST
Scheduled - Please be aware that on August 20, 2026, between 8:00 - 16:00 UTC+2, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 5 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Aug 17, 08:00 CEST

Aug 19, 2026

ESET Connect 3.12 release: CA + DE
Completed - The scheduled maintenance has been completed.
Aug 19, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:00 CEST
Scheduled - Please be aware that on August 19, 2026, between 8:00 - 16:00 UTC+2, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 5 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Aug 14, 08:00 CEST

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Unresolved incident: [ESET Business Account, ESET Inspect, ESET PROTECT, ESET PROTECT Hub].

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Unable to create new users in ESET PROTECT Hub
Resolved - The incident has been resolved.
Aug 14, 13:59 CEST
Update - Issue has been fixed
Aug 14, 11:20 CEST
Monitoring - Issue has been fixed.
Aug 14, 11:17 CEST
Identified - root cause has been found
Aug 14, 11:16 CEST
Investigating - We are aware of an issue currently unable to create new users in ESET PROTECT Hub.

When attempting to register or create a new user, an error appears.
Aug 14, 10:28 CEST

Aug 13, 2026

No incidents reported.

Aug 12, 2026

[ESET PROTECT Hub] planned maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 10:00 CEST
Scheduled - Please be aware that on Wednesday August 12, between 08:00 - 10:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance.

The release will still be deployed during the scheduled maintenance window, and there will be no downtime.

Thank you for your patience and understanding.
Aug 7, 15:26 CEST

Aug 11, 2026

[ESET MSP Administrator] planned maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:00 CEST
Scheduled - Please be aware that on Tuesday, August 11 2026, between 8:00 - 9:00 UTC, ESET MSP Administrator 2 API will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should less than 30 minutes within the maintenance.
Thank you for your patience and understanding.
Aug 7, 10:56 CEST

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

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