ESET Status

ESET PROTECT EU: Performance degradation

Update - Currently the performance is reportedly restored.
May 05, 2026 - 05:18 CEST

Update - Currently the performance is reportedly restored.
May 05, 2026 - 05:17 CEST

Investigating - Customers might see outdated data in their Computers page in web console.
May 04, 2026 - 16:15 CEST

ESET PROTECT Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Inspect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Microsoft 365 Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Google Workspace Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Connect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Secure Authentication Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET PROTECT Hub Operational

ESET LiveGrid® Operational

ESET LiveGuard Operational

ESET Business Account Operational

ESET MSP Administrator Operational

ESET Threat Intelligence Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[ESET Connect]ESET Connect 3.10 release: CA + DE May `5`, `2026` `08:00`-`12:00` CEST

Please be aware that on May 5, 2026, between 8:00 - 12:00 UTC+2 ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 30 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Posted on Apr 30, 2026 - 13:43 CEST

[ESET Connect]ESET Connect 3.10 release: EU + US + JPN May `6`, `2026` `07:00`-`13:00` CEST

Please be aware that on May 6, 2026, between 7:00 - 13:00 UTC+2 ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Posted on May 01, 2026 - 07:00 CEST

[ESET Inspect] planned maintenance May `6`, `2026` `09:00`-`17:00` CEST

Please be aware that on 6 May 2026, between 7:00 - 15:00 UTC, ESET Inspect will undergo a scheduled maintenance. The aggregated downtime time should add up to around 15 minutes within the maintenance window.

Thank you for your patience and understanding.
Posted on May 01, 2026 - 09:00 CEST

Past Incidents

May 5, 2026

Unresolved incident: ESET PROTECT EU: Performance degradation.

May 4, 2026

Provisioning affected in EU region

Resolved - The issue has been resolved.
May 4, 10:56 CEST

Update - We are continuing to monitor for any further issues.
May 2, 10:36 CEST

Monitoring - No recent reports have been observed. We continue to monitor the situation.
May 2, 10:23 CEST

Update - Fix will be rolled out.
May 1, 09:14 CEST

Identified - Outage on Azure side makes provisioning of new ESET Inspect instances impossible and instances could be unavailable after changes in license (change of tier or number of seats)
Apr 30, 17:18 CEST

May 3, 2026

No incidents reported.

May 2, 2026

May 1, 2026

Apr 30, 2026

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

[ESET Business Account] Transition of ESET Italy

Completed - The scheduled maintenance has been completed.
Apr 24, 23:59 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:00 CEST

Scheduled - Please be aware that between April 20-24, 2026, ESET partner companies operating in Italy will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Apr 15, 18:00 CEST

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Scheduled Maintenance

[ESET Connect]ESET Connect 3.10 release: CA + DE May 5, 2026 08:00-12:00 CEST

[ESET Connect]ESET Connect 3.10 release: EU + US + JPN May 6, 2026 07:00-13:00 CEST

[ESET Inspect] planned maintenance May 6, 2026 09:00-17:00 CEST

Past Incidents

[ESET Connect]ESET Connect 3.10 release: CA + DE May `5`, `2026` `08:00`-`12:00` CEST

[ESET Connect]ESET Connect 3.10 release: EU + US + JPN May `6`, `2026` `07:00`-`13:00` CEST

[ESET Inspect] planned maintenance May `6`, `2026` `09:00`-`17:00` CEST