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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 2025 - 01:00 CET
Scheduled - We would like to inform you that scheduled maintenance is planned from 29 November 00:00 UTC to 30 November 23:59 UTC.
Within this timeframe, users may encounter a brief 10–15 minute period during which login will not be available.

Thank you for your patience and understanding.

Nov 29, 2025 01:00 - Dec 1, 2025 00:59 CET
ESET PROTECT Under Maintenance
Europe, Africa, Asia Pacific Under Maintenance
Americas, Oceania Under Maintenance
Japan Under Maintenance
Canada Under Maintenance
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 30, 2025

No incidents reported today.

Nov 29, 2025

Unresolved incident: [ESET PROTECT] planned maintenance.

Nov 28, 2025
Completed - The scheduled maintenance has been completed.
Nov 28, 23:58 CET
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 18, 09:21 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 17:00 CET
Scheduled - Please be aware that between 17 November – 28 November, ESET partner companies operating in Malta, Greece, and Cyprus will undergo a transition from ESET Business Account (EBA) and ESET MSP Administrator (EMA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Nov 12, 12:35 CET
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Completed - The scheduled maintenance has been completed.
Nov 21, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 13:00 CET
Scheduled - Please be aware that on 21 November, between 12:00 -13:00 UCT ESET PROTECT cloud operation team will conduct a scheduled maintenance that could cause short temporary issues with login within the 1-hour maintenance window.

Thank you for your patience and understanding.

Nov 20, 16:03 CET
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - This incident has been resolved.
Nov 18, 10:13 CET
Update - We are continuing to monitor for any further issues.
Nov 17, 14:55 CET
Monitoring - We've identified and mitigated the performance issues, all instances should be operating as expected
Nov 17, 13:06 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 17, 13:05 CET
Update - JPN region is experiencing the slowness. We are currently investigating this issue.
Nov 17, 11:22 CET
Investigating - We are currently investigating this issue.
Nov 17, 10:37 CET
Monitoring - We're identified the issue and monitoring the situation now.
Nov 14, 14:00 CET
Investigating - The performance is again degraded for some instances in various regions.
We are consulting the issue with Microsoft.

Nov 14, 09:07 CET
Monitoring - Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable.
We will monitor it for next 2h.

Nov 13, 20:43 CET
Update - • JPN and EU regions are fully restored and stable.
• US, CA & DE data centers are undergoing restoration efforts, but stability is not yet achieved.

Next update in 2 hours.

Nov 13, 19:13 CET
Identified - • Japan region is fully restored and stable.
• Other regions are undergoing restoration efforts, but stability is not yet achieved.

We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.

Nov 13, 18:52 CET
Investigating - Some instances in various regions are experiencing heavily degraded performance. The issue is under investigation, so far no ETA available.
Nov 13, 11:24 CET
Nov 17, 2025
Resolved - This incident has been resolved.
Nov 17, 11:07 CET
Monitoring - We're identified the issue and monitoring the situation now.
Nov 14, 14:01 CET
Update - We are experiencing some random instabilities in the US area and are currently working together with the MS Azure team on identifying the root cause.
Nov 13, 22:32 CET
Investigating - We are currently investigating this issue.
Nov 13, 22:27 CET
Monitoring - Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable.
We will monitor it for next 2h.

Nov 13, 20:43 CET
Update - • JPN and EU regions are fully restored and stable.
• US, CA & DE datacenters are undergoing restoration efforts, but stability is not yet achieved.

Next update in 2 hours.

Nov 13, 19:13 CET
Identified - • Japan region is fully restored and stable.
• Other regions are undergoing restoration efforts, but stability is not yet achieved.

We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.

Nov 13, 18:51 CET
Investigating - We are investigating issue with login into ESET Inspect instances mostly for the US region and partially for the JP region too.
Nov 12, 22:30 CET
Nov 16, 2025

No incidents reported.