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Maintenance

Scheduled Maintenance

[ESET Threat Intelligence] planned maintenance of Sample Submission and Early Warning services Oct 7, 2025 09:00-14:00 CEST

Please be aware that on 7th October, 2025, between 7:00 AM -  12:00 PM UTC, ESET Threat Intelligence will undergo a scheduled maintenance. Customers will not be able to use Sample Submission and Early Warning services.

Thank you for your patience and understanding.

Posted on Oct 02, 2025 - 13:14 CEST
Oct 3, 2025

No incidents reported today.

Oct 2, 2025

No incidents reported.

Oct 1, 2025
Completed - The scheduled maintenance has been completed.
Oct 1, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 04:00 CEST
Scheduled - Please be aware that on 01/Oct/2025, between 02:00 - 03:00 UTC, ESET Secure Authentication will undergo a scheduled maintenance. Customers will not be able to use ESET Secure Authentication.
Thank you for your patience and understanding.

Sep 29, 15:13 CEST
Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025
Resolved - This incident has been resolved.
Sep 25, 09:49 CEST
Monitoring - We have identified the issue and we're monitoring the situation.
Sep 16, 20:49 CEST
Investigating - We detected outage affecting all related ESET Cloud Office Security located in US region. The issue is under investigation.
Sep 16, 18:46 CEST
Sep 24, 2025
Completed - The scheduled maintenance has been completed.
Sep 24, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 09:00 CEST
Scheduled - Please be aware that between 7:00 UTC on 23 September 2025 and 15:00 UTC on 24 September 2025 the new version of ESET Inspect will be released. Customers will not be able to log in to the web console and send events to the server during upgrade.

The aggregated downtime time will depend of the instance size and will take up to 1 hour within the maintenance window.

The maintenance is required in order to release version 2.8 of ESET Inspect

Thank you for your patience and understanding.

Sep 18, 09:00 CEST
Completed - The scheduled maintenance has been completed.
Sep 24, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 07:00 CEST
Scheduled - Please be aware that on September 24, 2025, between 5:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 30 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.

Sep 19, 07:00 CEST
Sep 23, 2025
Completed - The scheduled maintenance has been completed.
Sep 23, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 07:00 CEST
Scheduled - Please be aware that on September 23, 2025, between 5:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 30 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.

Sep 18, 07:00 CEST
Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.