ESET Status

[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 07, 2026 - 02:00 CEST

Scheduled - Please be aware that between July 07 - July 14, 2026, ESET partner companies operating in NORAM will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Jul 7, 2026 02:00 - Jul 14, 2026 15:00 CEST

Customers connected via Telia ISP cannot connect to ESET Cloud Services

Update - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:44 CEST

Investigating - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:40 CEST

ESET PROTECT Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Inspect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Microsoft 365 Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Google Workspace Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Connect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Secure Authentication Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET PROTECT Hub Operational

ESET LiveGrid® Operational

ESET LiveGuard Operational

ESET Business Account Operational

ESET MSP Administrator Operational

ESET Threat Intelligence Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 7, 2026

Intermittent Login Issues with ESET Cloud services

Resolved - The issue should be resolved and the functionality restored.
Jul 7, 19:02 CEST

Update - The impact of the issue has been mitigated - kindly report any outstanding issues to your support team.
Jul 7, 14:42 CEST

Update - Currently, customers should be able to log in to the affected services again, while we continue to investigate the root cause of the issue.
Jul 7, 13:56 CEST

Update - Impacted services include:
ESET Business Account, ESET PROTECT, ESET Cloud Office Security, ESET PROTECT Hub, ESET MSP Administrator, ESET Threat Intelligence, ESET Connect API, ESET Secure Authentication
Jul 7, 10:06 CEST

Investigating - The incident is under investigation
Jul 7, 09:14 CEST

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

[ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT Hub

Completed - The scheduled maintenance has been completed.
Jul 3, 23:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 18:00 CEST

Scheduled - Please be aware that between June 29 - July 03, 2026, ESET partner companies operating in Czech Republic will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Jun 24, 18:00 CEST

Jul 2, 2026

[ESET Inspect] planned maintenance

Completed - The scheduled maintenance has been completed.
Jul 2, 17:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 09:00 CEST

Scheduled - Please be aware that between 7:00 UTC on 30 June 2026 and 15:00 UTC on 2 July the new version of ESET Inspect will be released.

The aggregated downtime will take up to 1 hour within the maintenance window. Customers will not be able to log in to the web console and send events to the server during upgrade.

The maintenance is required in order to release version 3.1 of ESET Inspect

Thank you for your patience and understanding.
Jun 25, 10:13 CEST

Jul 1, 2026

No incidents reported.

Jun 30, 2026

Jun 29, 2026

Unresolved incident: Customers connected via Telia ISP cannot connect to ESET Cloud Services.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

[ESET Business Account] Transition of South & East Africa Partners to ESET PROTECT Hub

Completed - The scheduled maintenance has been completed.
Jun 26, 23:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 18:00 CEST

Scheduled - Please be aware that between June 22-26, 2026, ESET partner companies operating in South & East Africa will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Jun 17, 18:00 CEST

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

[ESET Secure Authentication]

Completed - The scheduled maintenance has been completed.
Jun 23, 16:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 10:00 CEST

Scheduled - Please be aware that on June 23, 2026 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Jun 18, 10:00 CEST