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Customers connected via Telia ISP cannot connect to ESET Cloud Services
Update - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:44 CEST
Investigating - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:40 CEST
ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub Jul 7, 2026 02:00 - Jul 14, 2026 15:00 CEST

Please be aware that between July 07 - July 14, 2026, ESET partner companies operating in NORAM will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Posted on Jul 03, 2026 - 15:20 CEST
Jul 4, 2026

No incidents reported today.

Jul 3, 2026
[ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT Hub
Completed - The scheduled maintenance has been completed.
Jul 3, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 18:00 CEST
Scheduled - Please be aware that between June 29 - July 03, 2026, ESET partner companies operating in Czech Republic will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Jun 24, 18:00 CEST
Jul 2, 2026
[ESET Inspect] planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 09:00 CEST
Scheduled - Please be aware that between 7:00 UTC on 30 June 2026 and 15:00 UTC on 2 July the new version of ESET Inspect will be released.

The aggregated downtime will take up to 1 hour within the maintenance window. Customers will not be able to log in to the web console and send events to the server during upgrade.

The maintenance is required in order to release version 3.1 of ESET Inspect

Thank you for your patience and understanding.
Jun 25, 10:13 CEST
Jul 1, 2026

No incidents reported.

Jun 30, 2026
Jun 29, 2026

Unresolved incident: Customers connected via Telia ISP cannot connect to ESET Cloud Services.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
[ESET Business Account] Transition of South & East Africa Partners to ESET PROTECT Hub
Completed - The scheduled maintenance has been completed.
Jun 26, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 18:00 CEST
Scheduled - Please be aware that between June 22-26, 2026, ESET partner companies operating in South & East Africa will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Jun 17, 18:00 CEST
Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
[ESET Secure Authentication]
Completed - The scheduled maintenance has been completed.
Jun 23, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 10:00 CEST
Scheduled - Please be aware that on June 23, 2026 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Jun 18, 10:00 CEST
Jun 22, 2026
[ESET Secure Authentication] planned maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 10:00 CEST
Scheduled - Please be aware that on June 22, 2026 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Jun 17, 10:00 CEST
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

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