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ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenance Jul 19, 2025 20:00-23:00 CEST

Please be aware that on Saturday, July 19 2025, between 18:00 - 21:00 UTC, ESET Business Account, ESET MSP Administrator and ESET PROTECT Hub will undergo a scheduled maintenance. Customers will not be able perform standard license management operations. The aggregated downtime time should add up to around 1 minute within the maintenance window. Thank you for your patience and understanding.
Posted on Jul 16, 2025 - 00:00 CEST

[ESET Inspect] v2.7 release Jul 22, 2025 09:00 - Jul 23, 2025 17:00 CEST

Please be aware that between 7:00 UTC on 22 July 2025 and 15:00 UTC on 23 July 2025 the new version of ESET Inspect will be released. Customers will not be able to log in to the web console and send events to the server during upgrade.

The aggregated downtime time will depend of the instance size and will take up to 2 hours within the maintenance window.

The maintenance is required in order to release version 2.7 of ESET Inspect

Thank you for your patience and understanding.
Posted on Jul 17, 2025 - 09:00 CEST
Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025
ESET PROTECT login might fail with error "502 Bad Gateway"
Resolved - This incident has been resolved.
Jul 15, 13:18 CEST
Monitoring - The issue was fixed, we continue to monitor the behavior.
Jul 15, 12:00 CEST
Investigating - We are investigating reports of error "502 Bad Gateway" received by some of our customers on logging into the ESET PROTECT console.
Jul 15, 11:23 CEST
Jul 14, 2025
[ESET Threat Intelligence] planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:00 CEST
Scheduled - Please be aware that on Monday, 14th July, 2025, between 08:00 -  10:00 UTC, ESET Threat Intelligence will undergo a scheduled maintenance. Customers will not be able to access ESET Threat Intelligence Portal (eti.eset.com) and TAXII server (taxii.eset.com).

The aggregated downtime time should add up to around 5 minutes within the maintenance window.
The maintenance is required in order to update server software for improved security and performance.

Thank you for your patience and understanding.
Jul 9, 11:38 CEST
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
[ESET MSP Administrator] planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 10:01 CEST
Scheduled - Please be aware that on Tuesday, July 8 2025, between 8:00 - 9:00 UTC, ESET MSP Administrator 2 and ESET MSP Administrator 2 API will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should add up to around 1 minute within the maintenance window. Thank you for your patience and understanding.
Jul 3, 10:00 CEST
ESET PROTECT is unreachable
Resolved - This incident has been resolved.
Jul 8, 10:13 CEST
Monitoring - Our cloud services provider rolled out the fix and the issue has been resolved. We are monitoring the situation.
Jul 6, 05:05 CEST
Identified - ESET PROTECT Web Console might be unreachable. Some login attempts might end up with "Error 503 - Service Unavailable"
Our cloud services provider is working on the restoration of the services.
Jul 4, 15:06 CEST
ESET Identity Service Planned Maitenance
Completed - The scheduled maintenance has been completed.
Jul 8, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 09:00 CEST
Scheduled - Please be aware that on Tuesday, 8 July 2025, between 07:00 - 08:00 UTC, ESET Identity service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to around 1 minute within the maintenance window

Following ESET cloud security services will be unavailable:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Thank you for your patience and understanding.
Jul 3, 09:00 CEST
Jul 7, 2025

No incidents reported.

Jul 6, 2025
Jul 5, 2025

No incidents reported.

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