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Americas, Oceania Operational
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Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
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Europe, Africa, Asia Pacific, Japan Operational
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Canada Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET Connect]ESET Connect 3.10 release: EU + US + JPN May 6, 2026 07:00-13:00 CEST

Please be aware that on May 6, 2026, between 7:00 - 13:00 UTC+2 ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Posted on May 01, 2026 - 07:00 CEST

[ESET Inspect] planned maintenance May 6, 2026 09:00-17:00 CEST

Please be aware that on 6 May 2026, between 7:00 - 15:00 UTC, ESET Inspect will undergo a scheduled maintenance. The aggregated downtime time should add up to around 15 minutes within the maintenance window.

Thank you for your patience and understanding.
Posted on May 01, 2026 - 09:00 CEST
May 5, 2026
[ESET Connect]ESET Connect 3.10 release: CA + DE
Completed - The scheduled maintenance has been completed.
May 5, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 08:00 CEST
Scheduled - Please be aware that on May 5, 2026, between 8:00 - 12:00 UTC+2 ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 30 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Apr 30, 13:43 CEST
ESET PROTECT EU: Performance degradation
Resolved - The issue was resolved.
May 5, 09:12 CEST
Update - Currently the performance is reportedly restored.
May 5, 05:18 CEST
Update - Currently the performance is reportedly restored.
May 5, 05:17 CEST
Investigating - Customers might see outdated data in their Computers page in web console.
May 4, 16:15 CEST
May 4, 2026
Provisioning affected in EU region
Resolved - The issue has been resolved.
May 4, 10:56 CEST
Update - We are continuing to monitor for any further issues.
May 2, 10:36 CEST
Monitoring - No recent reports have been observed. We continue to monitor the situation.
May 2, 10:23 CEST
Update - Fix will be rolled out.
May 1, 09:14 CEST
Identified - Outage on Azure side makes provisioning of new ESET Inspect instances impossible and instances could be unavailable after changes in license (change of tier or number of seats)
Apr 30, 17:18 CEST
May 3, 2026

No incidents reported.

May 2, 2026
May 1, 2026
Apr 30, 2026
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
[ESET Business Account] Transition of ESET Italy
Completed - The scheduled maintenance has been completed.
Apr 24, 23:59 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:00 CEST
Scheduled - Please be aware that between April 20-24, 2026, ESET partner companies operating in Italy will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Apr 15, 18:00 CEST
Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

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