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[ESET Business Account, ESET MSP Administrator] Transition of ESET Greece, Cyprus, Malta Partner
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 18, 2025 - 09:21 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 17:00 CET
Scheduled - Please be aware that between 17 November – 28 November, ESET partner companies operating in Malta, Greece, and Cyprus will undergo a transition from ESET Business Account (EBA) and ESET MSP Administrator (EMA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Nov 17, 2025 17:00 - Nov 28, 2025 23:58 CET
ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 23, 2025

No incidents reported today.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
[ESET PROTECT]
Completed - The scheduled maintenance has been completed.
Nov 21, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 13:00 CET
Scheduled - Please be aware that on 21 November, between 12:00 -13:00 UCT ESET PROTECT cloud operation team will conduct a scheduled maintenance that could cause short temporary issues with login within the 1-hour maintenance window.

Thank you for your patience and understanding.
Nov 20, 16:03 CET
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
ESET Inspect instances may experience degraded performance
Resolved - This incident has been resolved.
Nov 18, 10:13 CET
Update - We are continuing to monitor for any further issues.
Nov 17, 14:55 CET
Monitoring - We've identified and mitigated the performance issues, all instances should be operating as expected
Nov 17, 13:06 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 17, 13:05 CET
Update - JPN region is experiencing the slowness. We are currently investigating this issue.
Nov 17, 11:22 CET
Investigating - We are currently investigating this issue.
Nov 17, 10:37 CET
Monitoring - We're identified the issue and monitoring the situation now.
Nov 14, 14:00 CET
Investigating - The performance is again degraded for some instances in various regions.
We are consulting the issue with Microsoft.
Nov 14, 09:07 CET
Monitoring - Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable.
We will monitor it for next 2h.
Nov 13, 20:43 CET
Update - • JPN and EU regions are fully restored and stable.
• US, CA & DE data centers are undergoing restoration efforts, but stability is not yet achieved.

Next update in 2 hours.
Nov 13, 19:13 CET
Identified - • Japan region is fully restored and stable.
• Other regions are undergoing restoration efforts, but stability is not yet achieved.

We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.
Nov 13, 18:52 CET
Investigating - Some instances in various regions are experiencing heavily degraded performance. The issue is under investigation, so far no ETA available.
Nov 13, 11:24 CET
Nov 17, 2025
ESET Inspect instances may be unavailable for the US and Japan regions
Resolved - This incident has been resolved.
Nov 17, 11:07 CET
Monitoring - We're identified the issue and monitoring the situation now.
Nov 14, 14:01 CET
Update - We are experiencing some random instabilities in the US area and are currently working together with the MS Azure team on identifying the root cause.
Nov 13, 22:32 CET
Investigating - We are currently investigating this issue.
Nov 13, 22:27 CET
Monitoring - Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable.
We will monitor it for next 2h.
Nov 13, 20:43 CET
Update - • JPN and EU regions are fully restored and stable.
• US, CA & DE datacenters are undergoing restoration efforts, but stability is not yet achieved.

Next update in 2 hours.
Nov 13, 19:13 CET
Identified - • Japan region is fully restored and stable.
• Other regions are undergoing restoration efforts, but stability is not yet achieved.

We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.
Nov 13, 18:51 CET
Investigating - We are investigating issue with login into ESET Inspect instances mostly for the US region and partially for the JP region too.
Nov 12, 22:30 CET
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Nov 13, 2025
Nov 12, 2025
[ESET Inspect] planned maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 CET
Scheduled - Please be aware that on 12 November 2025, between 8:00 - 16:00 UTC, ESET Inspect will undergo a scheduled maintenance. Customers will not be able to log in to the web console and send events to the server for short period of time.

The aggregated downtime time should add up to around 15 minutes within the maintenance window.

Thank you for your patience and understanding.
Nov 7, 09:00 CET
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

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