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Customers connected via Telia ISP cannot connect to ESET Cloud Services
Update - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:44 CEST
Investigating - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:40 CEST
ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 22, 2026

No incidents reported today.

Jul 21, 2026
ESET Cloud consoles Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 10:00 CEST
Scheduled - Please be aware that on Tuesday July 21 2026, between 8:00 - 9:00 UTC, following ESET Cloud consoles will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 1 minute within the maintenance window. 

Following ESET cloud security services will be unavailable:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Thank you for your patience and understanding.
Jul 20, 07:15 CEST
Jul 20, 2026
[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 11:35 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 08:00 CEST
Scheduled - Please be aware that on July 20, 2026, between 06:00 - 13:00 UTC, ESET PROTECT CWP will undergo scheduled maintenance. Customers will not be able to execute deploy protection tasks over integrations or create and list XDR tasks.

The aggregated downtime time should add up to around 30 minutes within the maintenance window.

Thank you for your patience and understanding.
Jul 15, 14:45 CEST
[ESET Identity Service Planned Maintenance]
Completed - The scheduled maintenance has been completed.
Jul 20, 08:35 CEST
Scheduled - Please be aware that on Monday July 20 2026, between  5:00 - 6:00 UTC, ESET Identity Service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 5 minutes within the maintenance window. 

Following ESET cloud security services will be unavailable:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Thank you for your patience and understanding.
Jul 20, 06:31 CEST
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been cancelled.
Jul 17, 15:41 CEST
Scheduled - Please be aware that on July 20th 2026 between 05:00 and 12:00 UTC (1AM to 8AM EDT), ESET PROTECT will undergo a scheduled maintenance in Canada region. Customers will not be able to see or interact with devices in Computers screen in ESET PROTECT. Other parts of ESET PROTECT where information related to computers is displayed (e.g. Dashboards) may also be affected.

Thank you for your patience and understanding.
Jul 15, 12:02 CEST
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub
Completed - The scheduled maintenance has been completed.
Jul 14, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 02:00 CEST
Scheduled - Please be aware that between July 07 - July 14, 2026, ESET partner companies operating in NORAM will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Jul 3, 15:20 CEST
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

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