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Americas, Oceania Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET Inspect] planned maintenance Nov 12, 2025 09:00-17:00 CET

Please be aware that on 12 November 2025, between 8:00 - 16:00 UTC, ESET Inspect will undergo a scheduled maintenance. Customers will not be able to log in to the web console and send events to the server for short period of time.

The aggregated downtime time should add up to around 15 minutes within the maintenance window.

Thank you for your patience and understanding.
Posted on Nov 07, 2025 - 09:00 CET
Nov 9, 2025

No incidents reported today.

Nov 8, 2025
Login issues with multiple services
Resolved - This incident has been resolved.
Nov 8, 08:36 CET
Monitoring - The issue has been resolved. We continue to monitor the situation.
Nov 7, 17:34 CET
Investigating - We have received reports of issues with login to multiple ESET online services.
Nov 7, 16:55 CET
Nov 7, 2025
Nov 6, 2025

No incidents reported.

Nov 5, 2025
ESET PROTECT: Log in and performance issues
Resolved - This incident has been resolved.
Nov 5, 17:39 CET
Monitoring - The issue has been resolved. We continue to monitor the situation.
Nov 5, 13:20 CET
Investigating - We are investigating reports of issues with logging into ESET PROTECT and a degraded performance of the console.
Nov 5, 10:45 CET
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
[ESET Business Account] planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 09:30 CET
Scheduled - Please be aware that on Thursday, October 30 2025, between 8:30 - 9:00 UTC, ESET Business Account will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should add up 1 minute within the maintenance window. Thank you for your patience and understanding.
Oct 27, 09:30 CET
Oct 29, 2025
[ESET Threat Intelligence] planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 10:00 CET
Scheduled - Please be aware that on Wednesday, 29th October, 2025, between 09:00 -  11:00 UTC, ESET Threat Intelligence will undergo a scheduled maintenance. Customers will not be able to access ESET Threat Intelligence Portal (eti.eset.com) and ESET Malware Sharing Information Platform (misp.eset.com). 

The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to update infrastructure for improved security and performance. As part of this update, the IP address of eti.eset.com and misp.eset.com will change from 20.31.123.179 to 159.60.151.106. Please ensure that your network firewalls are updated accordingly to allow traffic to the new IP address.

Thank you for your patience and understanding.
Oct 24, 10:00 CEST
[ESET MSP Administrator] planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 10:30 CET
Scheduled - Please be aware that on Wednesday, October 29 2025, between 9:30 -10:00 UTC, ESET MSP Administrator 2 API will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should add up 1 minute within the maintenance window. Thank you for your patience and understanding.
Oct 24, 15:47 CEST
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

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