ESET Status

Customers connected via Telia ISP cannot connect to ESET Cloud Services

Update - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:44 CEST

Investigating - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:40 CEST

ESET PROTECT Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Inspect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Microsoft 365 Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Google Workspace Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Connect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Secure Authentication Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET PROTECT Hub Operational

ESET LiveGrid® Operational

ESET LiveGuard Operational

ESET Business Account Operational

ESET MSP Administrator Operational

ESET Threat Intelligence Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[ESET PROTECT] planned maintenance Jul `20`, `2026` `08:00`-`15:00` CEST

Please be aware that on July 20, 2026, between 06:00 - 13:00 UTC, ESET PROTECT CWP will undergo scheduled maintenance. Customers will not be able to execute deploy protection tasks over integrations or create and list XDR tasks.

The aggregated downtime time should add up to around 30 minutes within the maintenance window.

Thank you for your patience and understanding.
Posted on Jul 15, 2026 - 14:45 CEST

Past Incidents

Jul 19, 2026

No incidents reported today.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

[ESET PROTECT] planned maintenance

Completed - The scheduled maintenance has been cancelled.
Jul 17, 15:41 CEST

Scheduled - Please be aware that on July 20th 2026 between 05:00 and 12:00 UTC (1AM to 8AM EDT), ESET PROTECT will undergo a scheduled maintenance in Canada region. Customers will not be able to see or interact with devices in Computers screen in ESET PROTECT. Other parts of ESET PROTECT where information related to computers is displayed (e.g. Dashboards) may also be affected.

Thank you for your patience and understanding.
Jul 15, 12:02 CEST

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub

Completed - The scheduled maintenance has been completed.
Jul 14, 15:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 02:00 CEST

Scheduled - Please be aware that between July 07 - July 14, 2026, ESET partner companies operating in NORAM will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.
Jul 3, 15:20 CEST

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

Intermittent Login Issues with ESET Cloud services

Resolved - The issue should be resolved and the functionality restored.
Jul 7, 19:02 CEST

Update - The impact of the issue has been mitigated - kindly report any outstanding issues to your support team.
Jul 7, 14:42 CEST

Update - Currently, customers should be able to log in to the affected services again, while we continue to investigate the root cause of the issue.
Jul 7, 13:56 CEST

Update - Impacted services include:
ESET Business Account, ESET PROTECT, ESET Cloud Office Security, ESET PROTECT Hub, ESET MSP Administrator, ESET Threat Intelligence, ESET Connect API, ESET Secure Authentication
Jul 7, 10:06 CEST

Investigating - The incident is under investigation
Jul 7, 09:14 CEST

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Scheduled Maintenance

[ESET PROTECT] planned maintenance Jul 20, 2026 08:00-15:00 CEST

Past Incidents

[ESET PROTECT] planned maintenance Jul `20`, `2026` `08:00`-`15:00` CEST