ESET Status

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 26, 2023 - 15:21 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 2023 - 08:00 CEST

Scheduled - Please be aware that between September 26 and October 2, 2023 the ESET cloud operation team will gradually perform maintenance on ESET PROTECT Cloud instances.
During these days, an individual instance may be unavailable for a short period of time outside of the business hours in its region.

ESET PROTECT Cloud Under Maintenance

ESET Inspect Cloud Operational

ESET Cloud Office Security Operational

ESET LiveGrid® Operational

ESET LiveGuard Operational

ESET Business Account Operational

ESET MSP Administrator Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

Some instances might not show up any data in Computers and Detections tab

Resolved - This incident has been resolved.
Sep 27, 11:50 CEST

Update - We are continuing to work on a fix for this issue.
Sep 7, 10:41 CEST

Identified - The issue has been identified and a fix is being implemented.
Aug 28, 08:21 CEST

Sep 26, 2023

ESET Inspect Cloud planned maintenance

Completed - The scheduled maintenance has been completed.
Sep 26, 17:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 08:30 CEST

Scheduled - Please be aware that on September 26, 2023 between 6:30 and 15:00 UTC the ESET Inspect Cloud operation team will conduct a scheduled release of a hotfix that will cause customers not to be able to log in to the web console and send events to the server. All instances will be affected and the expected downtime should add up to 60 minutes within the planned maintenance window.
Sep 25, 12:28 CEST

ESET PROTECT Cloud - Agent installer links not working

Resolved - This incident has been resolved.
Sep 26, 15:10 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 13:29 CEST

Identified - The issue has been identified and a fix is being implemented.
Sep 26, 12:09 CEST

Investigating - We're investigating reports of a possible issue with non-functional Agent installer links generated in ESET PROTECT Cloud. According to our information, only instances in the EU datacenter should be affected.
We will provide more information shortly.
Sep 26, 11:56 CEST

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

ESET LiveGuard planned maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 20:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 17:00 CEST

Scheduled - Please be aware that on 20th of September, between 15:00 - 18:00 UTC, ESET LiveGuard Advanced will undergo a scheduled maintenance which will result in limited availability of the product.

The aggregated downtime time should add up to around 60 minutes within the maintenance window.

Thank you for your patience and understanding.
Sep 13, 10:51 CEST

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.