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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be aware that on March 4, 2024, between 03:00 - 04:00 UTC, ESET Secure Authentication provisioning will undergo a scheduled maintenance. Customers will not be able to activate two-factor authentication for their user accounts. The aggregated downtime time should add up to around 30 minutes within the maintenance window. Thank you for your patience and understanding.
Posted on Feb 27, 2024 - 12:59 CET
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 09:00 CET
Scheduled - Please be aware that on February 17, between 8:00 - 20:00 UTC, several ESET services will undergo a scheduled maintenance. Users may not be able to:

- carry out operations with licenses in ESET Business Account
- carry out operations with licenses, pricelists, and billing in ESET MSP Administrator
- carry out operations with ESET PROTECT instances (such as creating new instances)
- see vulnerability details in Vulnerability & Patch management
- activate two-factor authentication for new user accounts, or use SMS notifications in ESET Secure Authentication
- activate new products
- ESET LiveGrid and LiveGuard might be unavailable for small periods of time during the maintenance window.

Other partial outages of other products and services might occur as well. In addition, processing of support requests may be delayed or may fail.

Thank you for your patience and understanding.

Feb 13, 11:11 CET
Feb 16, 2024
Completed - The scheduled maintenance has been completed.
Feb 16, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 05:00 CET
Scheduled - Please be aware that on February 16, 2024, between 04:00 - 05:00 UTC, ESET Secure Authentication Provisioning will undergo a scheduled maintenance. Customers will not be able to activate 2FA for their accounts and use 2FA authentication during the maintenance window.
The aggregated downtime time should add up to around 30 minutes within the maintenance window.
Thank you for your patience and understanding.

Feb 13, 11:01 CET
Feb 15, 2024

No incidents reported.

Feb 14, 2024
Completed - The scheduled maintenance has been completed.
Feb 14, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 08:00 CET
Scheduled - Please be aware that on February 14, 2024, between 7:00 - 15:00 UTC, ESET Connect will undergo a scheduled maintenance in the EU region.
The aggregated downtime time should add up to around 180 minutes within the maintenance window.
The maintenance is required in order to release a new version of the product.
Thank you for your patience and understanding.

Feb 8, 18:12 CET