Some users may experience degraded ESET PROTECT web console performance
Investigating - This incident is under investigation
Sep 29, 2026 - 20:14 CEST
Customers connected via Telia ISP cannot connect to ESET Cloud Services
Update - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:44 CEST
Investigating - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 - 13:40 CEST
ESET PROTECT Degraded Performance
Europe, Africa, Asia Pacific Under Maintenance
Americas, Oceania Degraded Performance
Japan Degraded Performance
Canada Degraded Performance
Germany Degraded Performance
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET CLOUD SECURITY Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
ESET Home Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenance Oct 19, 2026 19:00 - Oct 23, 2026 23:59 CEST

Please be aware that between 19 October – 23 October, outside of business hours (local time), Eset s.r.o. partner companies operating in Slovakia will undergo a transition from ESET MSP Administrator (EMA) to ESET PROTECT Hub.
During this transition window, affected companies of Eset s.r.o. will experience temporary outages in the following cloud consoles, and users will not be able to log in or perform any actions within them:
• ESET Business Account
• ESET MSP Administrator 2
• ESET Cloud Office Security
• ESET PROTECT
• ESET Inspect
• ESET Threat Intelligence
Important: This outage applies only to the impacted Eset s.r.o. partner companies.
Please note that while access to these consoles will be unavailable during the maintenance, all customer cybersecurity services and protection will remain fully operational and unaffected.

Thank you for your patience and understanding.
Posted on Oct 15, 2026 - 12:05 CEST

[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenance Oct 19, 2026 19:00 - Oct 23, 2026 23:59 CEST

Please be aware that between 19 October – 23 October, outside of business hours (local time), UAB NOD Baltic partner companies operating in Lithuania will undergo a transition from ESET MSP Administrator (EMA) to ESET PROTECT Hub.
During this transition window, affected companies of UAB NOD Baltic will experience temporary outages in the following cloud consoles, and users will not be able to log in or perform any actions within them:
• ESET Business Account
• ESET MSP Administrator 2
• ESET Cloud Office Security
• ESET PROTECT
• ESET Inspect
• ESET Threat Intelligence
Important: This outage applies only to the impacted UAB NOD Baltic partner companies.
Please note that while access to these consoles will be unavailable during the maintenance, all customer cybersecurity services and protection will remain fully operational and unaffected.

Thank you for your patience and understanding.
Posted on Oct 15, 2026 - 12:14 CEST

Oct 15, 2026

[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been cancelled.
Oct 15, 15:06 CEST
Scheduled - Please be aware that on 15.10.2026, between 16:00 - 00:00 UTC, ESET PROTECT will undergo a scheduled maintenance in EU region. Customers will not be able to interact with devices in Computers screen. Other parts of ESET PROTECT where information related to computers is displayed may also be affected.

Thank you for your patience and understanding.
Oct 13, 08:02 CEST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been cancelled.
Oct 7, 21:25 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 18:00 CEST
Scheduled - Please be aware that on 07.10.2026, between 16:00 - 00:00 UTC, ESET PROTECT will undergo a scheduled maintenance in EU region. Customers will not be able to interact with devices in Computers screen. Other parts of ESET PROTECT where information related to computers is displayed may also be affected.

Thank you for your patience and understanding.
Oct 7, 14:08 CEST
[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been cancelled.
Oct 7, 10:25 CEST
Scheduled - Please be aware that on 07.10.2026, between 16:00 -  00:00 UTC, ESET PROTECT will undergo a scheduled maintenance in EU region. Customers will not be able to interact with devices in Computers screen. Other parts of ESET PROTECT where information related to computers is displayed may also be affected.

Thank you for your patience and understanding.
Oct 5, 08:24 CEST

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

ESET PROTECT Hub outage
Resolved - The issue has been confirmed resolved.
Oct 2, 13:51 CEST
Monitoring - A fix has been implemented and verified in the production environment. ESET PROTECT Hub should now be fully functional.

We will continue to monitor the situation.
Oct 1, 19:53 CEST
Investigating - ESET PROTECT Hub is experiencing major outage. Some functionality might not work as expected.
Oct 1, 19:20 CEST

Oct 1, 2026

[ESET Inspect] planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 09:01 CEST
Scheduled - Please be aware that between 7:00 UTC on 29 September 2026 and 15:00 UTC on 1 October the new version of ESET Inspect will be released.

The aggregated downtime will take up to 1 hours within the maintenance window. Customers will not be able to log in to the web console and send events to the server during upgrade.

The maintenance is required in order to release version 3.2 of ESET Inspect

Thank you for your patience and understanding.
Sep 25, 11:04 CEST
ESET PROTECT's Integration with Microsoft services is not possible.
Resolved - The issue has been resolved.
Oct 1, 10:06 CEST
Monitoring - At this time, we have received only one report regarding this issue. While we initially considered the possibility of a broader impact, we have not received any additional reports suggesting a global issue. As there are currently no further reports, we are setting the status to Monitoring and will continue to monitor the situation.
Sep 28, 10:27 CEST
Update - At this time, we have received only one report regarding this issue. While we initially considered the possibility of a broader impact, we have not received any additional reports suggesting a global issue. As there are currently no further reports, we are setting the status to Monitoring and will continue to monitor the situation.
Sep 28, 10:26 CEST
Update - At this time, we have received only one report regarding this issue. While we initially considered the possibility of a broader impact, we have not received any additional reports suggesting a global issue. As there are currently no further reports, we are setting the status to Monitoring and will continue to monitor the situation.
Sep 28, 10:26 CEST
Identified - Based on the information currently available, the issue appears to be isolated to a single customer, with no indications of a broader impact.
Sep 28, 10:22 CEST
Investigating - Redirection to Microsoft for providing consent returns error:
"Failed to create connector"

We are investigating the issue.
Sep 25, 01:08 CEST
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