ESET Status

All Systems Operational

ESET PROTECT Cloud Operational

ESET Inspect Cloud Operational

ESET Cloud Office Security Operational

ESET LiveGrid® Operational

ESET LiveGuard Operational

ESET Business Account Operational

ESET MSP Administrator Operational

ESET Connect Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ESET Inspect Cloud planned maintenance Dec 8, 2023 09:00-17:00 CET

Please be aware that on December 8, 2023 between 8:00 and 16:00 UTC the ESET Inspect Cloud operation team will conduct a scheduled release of ESET Inspect version 2.0 that will cause customers to not be able to log in to the web console and send events to the server. Instances with between 101 and 500 seats will be affected and the expected individual downtime should be around 1 hour within the planned maintenance window.
Posted on Dec 04, 2023 - 19:31 CET

ESET Inspect Cloud planned maintenance Dec 11, 2023 09:00-17:00 CET

Please be aware that on December 11, 2023 between 8:00 and 16:00 UTC the ESET Inspect Cloud operation team will conduct a scheduled release of ESET Inspect version 2.0 that will cause customers to not be able to log in to the web console and send events to the server. Instances with more than 500 seats will be affected and the expected individual downtime should be around 1 hour within the planned maintenance window.
Posted on Dec 04, 2023 - 19:33 CET

Past Incidents

Dec 7, 2023

ESET Connect planned maintenance

Completed - The scheduled maintenance has been completed.
Dec 7, 14:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 08:00 CET

Scheduled - Please be aware that on December 7, 2023, between 7:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance.
The aggregated downtime time should add up to around 60 minutes within the maintenance window.
The maintenance is required in order to release a new version of the product.
Thank you for your patience and understanding.
Dec 4, 19:41 CET

Dec 6, 2023

ESET Inspect Cloud planned maintenance

Completed - The scheduled maintenance has been completed.
Dec 6, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 09:01 CET

Scheduled - Please be aware that on December 6, 2023 between 8:00 and 16:00 UTC the ESET Inspect Cloud operation team will conduct a scheduled release of ESET Inspect version 2.0 that will cause customers to not be able to log in to the web console and send events to the server. Instances with up to 100 seats will be affected and the expected individual downtime should be around 1 hour within the planned maintenance window.
Dec 4, 19:29 CET

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

ESET Inspect Cloud - JPN region / Cannot login

Resolved - This incident has been resolved.
Dec 3, 02:43 CET

Monitoring - The root cause of the issue was identified and fixed. All JPN EIC instances should be accessible again. We are monitoring the situation.
Dec 1, 23:25 CET

Investigating - JPN Customers can experience the issue with logging in to their ESET Inspect Cloud instances located in JPN datacenter.
We are investigating the issue.
Dec 1, 20:38 CET

Dec 2, 2023

No incidents reported.

Dec 1, 2023

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

ESET Inspect Cloud planned maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 18:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 09:00 CET

Scheduled - Please be aware that on November 24, 2023 between 8:00 - 17:00 UTC the ESET Inspect Cloud operation team will conduct a scheduled maintenance that will cause customers to not be able to log in to the web console and send events to the server. The expected individual downtime per console should be around 30 minutes within the planned maintenance window.
Nov 21, 16:48 CET

Nov 23, 2023

ESET Cloud Office Security planned maintenance in EU region

Completed - The scheduled maintenance has been completed.
Nov 23, 23:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:00 CET

Scheduled - Please be aware that on November 23, 2023, between 21:00 - 22:00 UTC, ESET Cloud Office Security will undergo a scheduled maintenance. Customers with their data center location set to the EU region will not be able to log into their console.
The aggregated downtime time should add up to around 60 minutes within the maintenance window.
The maintenance is required in order to release a new version of the product.
Thank you for your patience and understanding.
Nov 20, 17:07 CET

ESET PROTECT Cloud planned maintenance

Completed - The scheduled maintenance has been completed.
Nov 23, 22:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 CET

Scheduled - Please be aware that between November 20, 2023, 6:00 UTC and November 23, 2023, 21:00 UTC the ESET PROTECT Cloud operation team will perform an upgrade of customer instances.
The individual downtime for each customer should be around 3 minutes within the maintenance window, when their ESET PROTECT Cloud instance will not be available.
Nov 15, 12:46 CET

ESET Cloud Office Security planned maintenance in US region

Completed - The scheduled maintenance has been completed.
Nov 23, 10:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 09:00 CET

Scheduled - Please be aware that on November 23, 2023, between 08:00 - 09:00 UTC, ESET Cloud Office Security will undergo a scheduled maintenance. Customers with their data center location set to the US region will not be able to log into their console.
The aggregated downtime time should add up to around 60 minutes within the maintenance window.
The maintenance is required in order to release a new version of the product.
Thank you for your patience and understanding.
Nov 20, 17:05 CET