Some users may experience degraded ESET PROTECT web console performance
Monitoring - We implemented the fix for the issue and actively monitoring the situation.
Oct 22, 2026 - 10:08 CEST
Identified - We identified the root cause and preparing the fix.
Oct 22, 2026 - 10:07 CEST
Investigating - This incident is under investigation
Sep 29, 2026 - 20:14 CEST
ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET Secure Authentication] planned maintenance Oct 26, 2026 10:00-16:00 CET

Please be aware that on October 26, 2026 between 09:00 - 15:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Posted on Oct 21, 2026 - 10:00 CEST

[ESET Secure Authentication] planned maintenance Oct 27, 2026 10:00-16:00 CET

Please be aware that on October 27, 2026 between 09:00 - 15:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Posted on Oct 22, 2026 - 10:00 CEST

Oct 24, 2026

[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 19:00 CEST
Scheduled - Please be aware that between 19 October – 23 October, outside of business hours (local time), UAB NOD Baltic partner companies operating in Lithuania will undergo a transition from ESET MSP Administrator (EMA) to ESET PROTECT Hub.
During this transition window, affected companies of UAB NOD Baltic will experience temporary outages in the following cloud consoles, and users will not be able to log in or perform any actions within them:
• ESET Business Account
• ESET MSP Administrator 2
• ESET Cloud Office Security
• ESET PROTECT
• ESET Inspect
• ESET Threat Intelligence
Important: This outage applies only to the impacted UAB NOD Baltic partner companies.
Please note that while access to these consoles will be unavailable during the maintenance, all customer cybersecurity services and protection will remain fully operational and unaffected.

Thank you for your patience and understanding.
Oct 15, 12:14 CEST

Oct 23, 2026

[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 23:59 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 19:01 CEST
Scheduled - Please be aware that between 19 October – 23 October, outside of business hours (local time), Eset s.r.o. partner companies operating in Slovakia will undergo a transition from ESET MSP Administrator (EMA) to ESET PROTECT Hub.
During this transition window, affected companies of Eset s.r.o. will experience temporary outages in the following cloud consoles, and users will not be able to log in or perform any actions within them:
• ESET Business Account
• ESET MSP Administrator 2
• ESET Cloud Office Security
• ESET PROTECT
• ESET Inspect
• ESET Threat Intelligence
Important: This outage applies only to the impacted Eset s.r.o. partner companies.
Please note that while access to these consoles will be unavailable during the maintenance, all customer cybersecurity services and protection will remain fully operational and unaffected.

Thank you for your patience and understanding.
Oct 15, 12:05 CEST

Oct 22, 2026

ESET Connect
Completed - The scheduled maintenance has been completed.
Oct 22, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:00 CEST
Scheduled - Please be aware that on 21/Oct/2026 and 22/Oct/2026, between 05:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 5 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Oct 19, 12:01 CEST

Oct 21, 2026

[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 18:00 CEST
Scheduled - Please be aware that on 20.10.2026, between 16:00 - 00:00 UTC, ESET PROTECT will undergo a scheduled maintenance in EU region. Customers will not be able to interact with devices in Computers screen. Other parts of ESET PROTECT where information related to computers is displayed may also be affected.

Thank you for your patience and understanding.
Oct 19, 14:05 CEST

Oct 20, 2026

ESET Connect
Completed - The scheduled maintenance has been completed.
Oct 20, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 08:00 CEST
Scheduled - Please be aware that on 20/Oct/2026, between 06:00 - 10:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 30 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Oct 19, 11:51 CEST

Oct 19, 2026

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Customers connected via Telia ISP cannot connect to ESET Cloud Services
Resolved - Activities related to this issue remain in progress with the relevant service provider. Given the stable impact and lack of new developments, this status page communication is being closed. We will continue monitoring the situation and provide updates to affected customers through established communication channels as appropriate.
Oct 16, 09:17 CEST
Update - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 13:44 CEST
Investigating - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 13:40 CEST

Oct 15, 2026

[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been cancelled.
Oct 15, 15:06 CEST
Scheduled - Please be aware that on 15.10.2026, between 16:00 - 00:00 UTC, ESET PROTECT will undergo a scheduled maintenance in EU region. Customers will not be able to interact with devices in Computers screen. Other parts of ESET PROTECT where information related to computers is displayed may also be affected.

Thank you for your patience and understanding.
Oct 13, 08:02 CEST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

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