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Japan Operational
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Canada Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ESET LiveGuard planned maintenance Jun 25, 2024 09:00-15:00 CEST
Please be aware that on June 25th, 2024, between 07:00 - 13:00 UTC the ESET LiveGuard team will conduct a scheduled maintenance that might cause customers to not receive the results from sent samples.
The aggregated downtime time should add up to around 15 minutes within the 6-hour maintenance window. The maintenance is required in order to bring new functionality in the future.

Posted on Jun 18, 2024 - 17:58 CEST
Login service maintenance Jun 25, 2024 09:00-10:00 CEST
Update - The release has been rescheduled to June 25, 2024 between 7:00 - 8:00 UTC.
Thank you for your understanding.

Jun 11, 2024 - 12:30 CEST
Scheduled - Please be aware that on June 12, 2024 between 7:00 - 8:00 UTC the ESET development team will conduct a release of an upgrade that will cause customers to not be able to log in to ESET services listed below. We anticipate that users, who are already logged in will not be affected. The expected downtime should be around 5 minutes within the planned maintenance window.
Jun 07, 2024 - 13:04 CEST
ESET Connect planned maintenance Jun 26, 2024 08:00-15:00 CEST
Please be aware that on June 26, 2024, between 06:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance.
The aggregated downtime time should add up to around 5 minutes within the maintenance window. The maintenance is required in order to release a new version of the product. Thank you for your patience and understanding.

Posted on Jun 19, 2024 - 16:07 CEST
Past Incidents
Jun 25, 2024

No incidents reported today.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 09:00 CEST
Scheduled - Please be aware that on June 12, 2024 between 7:00 - 17:00 UTC the ESET Inspect operation team will conduct a release of an upgrade that will cause customers to not be able to log in to the web console and send events to the server. Instances with over 100 seats will be affected and the expected downtime should be around 4 hours within the planned maintenance window.
Jun 7, 11:45 CEST
Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 09:00 CEST
Scheduled - Please be aware that on June 11, 2024 between 7:00 - 17:00 UTC the ESET Inspect operation team will conduct a release of an upgrade that will cause customers to not be able to log in to the web console and send events to the server. Instances with 100 and fewer seats will be affected and the expected downtime should be around 2 hours within the planned maintenance window.
Jun 7, 11:26 CEST
Resolved - This incident has been resolved.
Jun 11, 08:51 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 16:50 CEST
Identified - We identified an issue with ESET Inspect.
The affected users are unable to access their ESET Inspect instances.
We are working on the fix.

Jun 10, 16:35 CEST
Investigating - Some of the ESET Inspect customers might experience issues with logging into the cloud console with error "Login failed: This user does not have sufficient permissions to access ESET INSPECT".
Responsible teams are working on the issue.

Jun 10, 14:17 CEST