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Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 26, 2023 - 15:21 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 2023 - 08:00 CEST
Scheduled - Please be aware that between September 26 and October 2, 2023 the ESET cloud operation team will gradually perform maintenance on ESET PROTECT Cloud instances.
During these days, an individual instance may be unavailable for a short period of time outside of the business hours in its region.

ESET PROTECT Cloud Under Maintenance
ESET Inspect Cloud Operational
ESET Cloud Office Security Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Resolved - This incident has been resolved.
Sep 27, 11:50 CEST
Update - We are continuing to work on a fix for this issue.
Sep 7, 10:41 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 28, 08:21 CEST
Sep 26, 2023
Completed - The scheduled maintenance has been completed.
Sep 26, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 08:30 CEST
Scheduled - Please be aware that on September 26, 2023 between 6:30 and 15:00 UTC the ESET Inspect Cloud operation team will conduct a scheduled release of a hotfix that will cause customers not to be able to log in to the web console and send events to the server. All instances will be affected and the expected downtime should add up to 60 minutes within the planned maintenance window.
Sep 25, 12:28 CEST
Resolved - This incident has been resolved.
Sep 26, 15:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 13:29 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 12:09 CEST
Investigating - We're investigating reports of a possible issue with non-functional Agent installer links generated in ESET PROTECT Cloud. According to our information, only instances in the EU datacenter should be affected.
We will provide more information shortly.

Sep 26, 11:56 CEST
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 17:00 CEST
Scheduled - Please be aware that on 20th of September, between 15:00 - 18:00 UTC, ESET LiveGuard Advanced will undergo a scheduled maintenance which will result in limited availability of the product.

The aggregated downtime time should add up to around 60 minutes within the maintenance window.

Thank you for your patience and understanding.

Sep 13, 10:51 CEST
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.