ESET Status

All Systems Operational

ESET PROTECT Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

ESET Inspect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

ESET Cloud Office Security Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

ESET Connect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

ESET LiveGrid® Operational

ESET LiveGuard Operational

ESET Business Account Operational

ESET MSP Administrator Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ESET MSP Administrator planned maintenance Jul 29, 2024 09:00-10:00 CEST

Please be aware that on July 29, 2024, between 07:00 - 08:00 UTC, ESET MSP Administrator will undergo a scheduled maintenance. Customers will not be able to login and perform any license-related actions.
The aggregated downtime should add up to around 5 minutes within the maintenance window.
Thank you for your patience and understanding.
Posted on Jul 22, 2024 - 16:54 CEST

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

ESET cloud services login maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 10:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 09:30 CEST

Scheduled - Please be aware that on July 25, 2024 between 07:30 - 08:30 UTC, we will perform a scheduled maintenance that will affect the ability to log in to various ESET services.
During the maintenance time window, we anticipate that users who are already logged into our cloud products will remain unaffected. However, please note that new logins may be temporarily unavailable for up to 5 minutes.
Following ESET cloud security services will be affected for several minutes:
- ESET Business Account
- ESET MSP Administrator
- ESET Cloud Office Security
- ESET PROTECT
- ESET Inspect
- ESET Secure Authentication Cloud
- ESET Threat Intelligence
- ESET Education Portal
Thank you for your patience and understanding.
Jul 23, 17:57 CEST

ESET Business Account planned maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 10:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 09:00 CEST

Scheduled - Please be aware that on July 25, 2024, between 07:00 - 08:00 UTC, ESET Business Account will undergo a scheduled maintenance. Customers will not be able to login and perform license operations.
The aggregated downtime time should add up to around 5 minutes within the maintenance window.
Jul 23, 17:46 CEST

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

ESET Inspect planned maintenance

Completed - The scheduled maintenance has been completed.
Jul 18, 19:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:00 CEST

Update - The maintenance was rescheduled to July 18 between 7:00 - 17:00 UTC.
Jul 11, 16:57 CEST

Update - The maintenance was rescheduled to July 17 between 7:00 - 17:00 UTC.
Jul 8, 16:43 CEST

Scheduled - Please be aware that on July 10, 2024 between 7:00 - 17:00 UTC the ESET Inspect cloud operation team will conduct the release of the ESET Inspect v2.2 hotfix. Customers will not be able to log in to the web console and send events to the server.
The aggregated downtime time should add up to 15 minutes within the maintenance window.
Thank you for your patience and understanding.
Jul 8, 14:16 CEST

Jul 17, 2024

ESET MSP Administrator planned maintenance

Completed - The scheduled maintenance has been completed.
Jul 17, 10:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 09:00 CEST

Scheduled - Please be aware that on July 17, 2024, between 07:00 - 08:00 UTC, ESET MSP Administrator will undergo a scheduled maintenance. Customers will not be able to login and perform any license-related actions.
Thank you for your patience and understanding.
Jul 15, 12:17 CEST

Jul 16, 2024

ESET Cloud Office Security - Files in Google Drive may not be scanned

Resolved - This incident has been resolved.
Jul 16, 17:05 CEST

Monitoring - A fix was applied.
Jul 16, 17:04 CEST

Identified - Root cause has been identified. Hotfix mitigating the issue is planned to be released within the next 24H.
Jul 12, 16:20 CEST

Investigating - We are investigating reports that as of a few hours ago, some files uploaded to Google Drive may not be scanned, or may be scanned with a significant delay. We will provide more information as the investigation advances.
Jul 12, 14:57 CEST

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.