ESET Status

All Systems Operational

ESET PROTECT Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

ESET Inspect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

ESET Cloud Office Security - Microsoft 365 Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

ESET Cloud Office Security - Google Workspace Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

ESET Connect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

ESET PROTECT Hub Operational

ESET LiveGrid® Operational

ESET LiveGuard Operational

ESET Business Account Operational

ESET MSP Administrator Operational

ESET Secure Authentication Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[ESET Connect] planned maintenance Oct 14, 2024 08:00-15:00 CEST

Please be aware that on October 14, 2024, between 6:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.

The aggregated downtime time should add up to around 30 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.

Thank you for your patience and understanding.
Posted on Oct 09, 2024 - 08:00 CEST

Past Incidents

Oct 11, 2024

No incidents reported today.

Oct 10, 2024

Some computer details in ESET PROTECT may be outdated

Resolved - This incident has been resolved.
Oct 10, 20:17 CEST

Investigating - We are investigating reports of an issue that may cause some of the computer details in ESET PROTECT to be updated with a delay for a subset of customers.
Oct 10, 16:44 CEST

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

"Failed to load data" errors in ESET PROTECT

Resolved - This incident has been resolved.
Oct 4, 13:09 CEST

Monitoring - A fix has been deployed and the errors should not manifest anymore. We will continue to monitor the situation.
Oct 4, 11:54 CEST

Investigating - We are investigating reports where some customers may see "Failed to load data" in their ESET PROTECT console.
Oct 4, 11:04 CEST

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

ESET PROTECT Hub planned maintenance

Completed - The scheduled maintenance has been completed.
Oct 1, 11:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 10:00 CEST

Scheduled - Please be aware that on Tuesday, October 1, 2024, between 08:00 - 09:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. Customers will not be able to login and perform standard license operations.
The aggregated downtime time should add up to around 5 minutes within the maintenance window.
Thank you for your patience and understanding.
Sep 26, 15:34 CEST

Sep 30, 2024

ESET cloud services login maintenance

Completed - The scheduled maintenance has been completed.
Sep 30, 10:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 09:00 CEST

Scheduled - Please be aware that on Monday, September 30, 2024 between 07:00 - 08:00 UTC, we will perform a scheduled maintenance that will affect the ability to log in to various ESET services.
During the maintenance time window, we anticipate that users who are already logged into our cloud products will remain unaffected. However, please note that new logins may be temporarily unavailable for up to 5-10 minutes.
Following ESET cloud security services will be affected for several minutes:
- ESET Business Account
- ESET MSP Administrator
- ESET PROTECT Hub
- ESET Cloud Office Security
- ESET PROTECT
- ESET Inspect
- ESET Secure Authentication Cloud
- ESET Threat Intelligence
- ESET Education Portal
Thank you for your patience and understanding.
Sep 23, 18:17 CEST

ESET Business Account planned maintenance

Completed - The scheduled maintenance has been completed.
Sep 30, 10:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 09:01 CEST

Scheduled - Please be aware that on Monday September 30, 2024, between 07:00 - 08:00 UTC, ESET Business Account will undergo a scheduled maintenance. Customers will not be able to login and perform basic license operations.
The aggregated downtime time should add up to around 5 minutes within the maintenance window.
Thank you for your patience and understanding.
Sep 23, 18:08 CEST

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.