ESET PROTECT | Slowdown in log processing
Incident
Report for ESET
Resolved
The previously reported slowdown affecting log processing in the US region for ESET PROTECT Cloud has been resolved.
Processing of incoming logs has returned to normal operation. The Computers screen and dashboards are functioning correctly, and displayed data is now being updated as expected.
We apologize for any inconvenience caused and appreciate your patience while the issue was being addressed.
Processing of incoming logs has returned to normal operation. The Computers screen and dashboards are functioning correctly, and displayed data is now being updated as expected.
We apologize for any inconvenience caused and appreciate your patience while the issue was being addressed.
Monitoring
The issue has been resolved and we continue to monitor the situation.
Investigating
We are currently experiencing delays in log processing in the US region for ESET PROTECT, affecting the Computers screen and dashboards.
Access to the Computers screen and dashboards remains available; however, some displayed data may be outdated.
Access to the Computers screen and dashboards remains available; however, some displayed data may be outdated.
This incident affected: ESET PROTECT (Americas, Oceania).