ESET PROTECT Cloud - Agent installer links not working

Incident Report for ESET

Resolved

This incident has been resolved.

Posted Sep 26, 2023 - 15:10 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 26, 2023 - 13:29 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 26, 2023 - 12:09 CEST

Investigating

We're investigating reports of a possible issue with non-functional Agent installer links generated in ESET PROTECT Cloud. According to our information, only instances in the EU datacenter should be affected.
We will provide more information shortly.

Posted Sep 26, 2023 - 11:56 CEST

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific).