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SMS and push authentication messages not working in ESET Secure Authentication

Incident Report for ESET

Resolved

This incident has been resolved.
Posted Jan 21, 2026 - 15:13 CET

Monitoring

The issue was resolved and both SMS messages and push notifications are functional again.
Posted Jan 21, 2026 - 14:15 CET

Update

While we continue to work on this issue, we'd like to remind you that generating one-time passwords in the application is not affected.
Posted Jan 21, 2026 - 12:34 CET

Identified

SMS and push authentication messages are currently not working in ESET Secure Authentication. We are working on restoring the functionality as soon as possible.
Posted Jan 21, 2026 - 09:58 CET