ESET PROTECT Cloud audit logs are delayed.
Incident
Report for ESET
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
The logs are being processed and sent without a delay.
Identified
The root cause of the issue has been identified. Delay is expected to be mitigated during the weekend.
Update
Customer with enabled syslog sending feature can experience delay with new audit logs.
Investigating
Customer with enabled syslog sending feature can experience delay with new logs.
This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania).