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ESET PROTECT | Error Accessing EDR Rules and EDR exclusions

Incident Report for ESET

Identified

We are investigating reports of issues accessing EDR Rules and Exclusions in ESET PROTECT for customers in Japan. Customers may see a "Failed to load data" message when opening these pages after navigating from ESET Inspect. This issue does not affect the protection status of managed devices, and we are actively working to identify the cause.
Posted Nov 10, 2026 - 14:16 CET
This incident affects: ESET PROTECT (Japan).