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[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenance

Scheduled for Sep 21, 00:00 CEST  -  Sep 22, 00:00 CEST

Scheduled

Scheduled Maintenance Notice

Please be aware that between 21 September – 22 September, outside of business hours (local time), 4Di Technologies Pty Ltd partner companies operating in East Africa will undergo a transition from ESET MSP Administrator (EMA) to ESET PROTECT Hub.

During this transition window, affected 4Di Technologies companies will experience temporary outages in the following cloud consoles, and users will not be able to log in or perform any actions within them:
• ESET Business Account
• ESET MSP Administrator 2
• ESET Cloud Office Security
• ESET PROTECT
• ESET Inspect
• ESET Threat Intelligence
Important: This outage applies only to the impacted 4Di Technologies partner companies.
Please note that access to these consoles will be unavailable during the maintenance, all customer cybersecurity services and protection will remain fully operational and unaffected.

Thank you for your patience and understanding.
Posted Sep 18, 2026 - 18:13 CEST
This scheduled maintenance affects: ESET PROTECT Hub, ESET Business Account, and ESET MSP Administrator.