Microsoft Azure services prevents creating new ESET Protect instances

Incident Report for ESET

Resolved

This incident has been resolved

Posted Mar 07, 2024 - 10:57 CET

Monitoring

Between 09:42 and 14:36 UTC on 06 March 2024, a subset of customers with Azure SQL Database resources hosted in West Europe may have experienced intermittent issues when performing service management operations. Retrieving information about servers and databases through the Azure Portal may have resulted in an error or timeout. Server and database create, drop, rename, and change edition or performance tier operations may have also not complete successfully.

Posted Mar 06, 2024 - 20:21 CET

Identified

We have identified that the issue lies with Microsoft Azure services.

Posted Mar 06, 2024 - 12:18 CET

This incident affected: ESET Business Account and ESET MSP Administrator.