Intermittent Login Issues with ESET Cloud services
Incident
Report for ESET
Resolved
The issue should be resolved and the functionality restored.
Update
The impact of the issue has been mitigated - kindly report any outstanding issues to your support team.
Update
Currently, customers should be able to log in to the affected services again, while we continue to investigate the root cause of the issue.
Update
Impacted services include:
ESET Business Account, ESET PROTECT, ESET Cloud Office Security, ESET PROTECT Hub, ESET MSP Administrator, ESET Threat Intelligence, ESET Connect API, ESET Secure Authentication
ESET Business Account, ESET PROTECT, ESET Cloud Office Security, ESET PROTECT Hub, ESET MSP Administrator, ESET Threat Intelligence, ESET Connect API, ESET Secure Authentication
Investigating
The incident is under investigation
This incident affected: ESET Cloud Office Security - Microsoft 365 (Europe, Africa, Asia Pacific, Japan, Americas, Oceania, Canada, Germany), ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada, Germany), ESET Inspect (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada, Germany), ESET Connect (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada, Germany), ESET Secure Authentication (Europe, Africa, Asia Pacific, Americas, Oceania, Canada, Germany), ESET Cloud Office Security - Google Workspace (Europe, Africa, Asia Pacific, Japan, Americas, Oceania, Canada, Germany), and ESET PROTECT Hub, ESET Business Account, ESET MSP Administrator.