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ESET Management Agents not connecting to ESET PROTECT

Incident Report for ESET

Resolved

This incident has been resolved.
Posted Mar 12, 2025 - 20:36 CET

Monitoring

The root cause of the issue was resolved and the connection of the Agents should work again. We will continue to monitor the behavior.
Posted Mar 12, 2025 - 15:55 CET

Investigating

We have received reports about ESET Management Agents not connecting to ESET PROTECT. We are looking into the issue and will provide updates in due course.
Posted Mar 12, 2025 - 14:31 CET
This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific).