ESET PROTECT Cloud - issue with Live Installers
Incident
Report for ESET
Resolved
This incident has been resolved.
Monitoring
The issue has been fixed.
We are monitoring the situation.
We are monitoring the situation.
Identified
UPDATE with more detailed information:
There is an issue with the installation of the ESET management agent, security product, full disk encryption and ESET Inspect connector via installers generated from the ESET PROTEC Cloud(epi_win_live_installer). The installation always fails with the error code "0x000013A9 (5033)"
There is an issue with the installation of the ESET management agent, security product, full disk encryption and ESET Inspect connector via installers generated from the ESET PROTEC Cloud(epi_win_live_installer). The installation always fails with the error code "0x000013A9 (5033)"
Investigating
An outage of a service providing ESET Live Installers has been identified.
Using ESET PROTECT Cloud Live Installers ends up in a failure.
Attempt to download the Live Installer may lead to delay and default Live Installer might be served.
Using ESET PROTECT Cloud Live Installers ends up in a failure.
Attempt to download the Live Installer may lead to delay and default Live Installer might be served.
This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific).