ESET PROTECT no longer sending events to syslog

Incident Report for ESET

Resolved

This incident has been resolved.

Posted Sep 17, 2024 - 14:11 CEST

Fix has been enrolled to all regions. Status switched to Monitoring.

Posted Sep 16, 2024 - 22:27 CEST

Fix has been enrolled to all regions.

Posted Sep 16, 2024 - 22:02 CEST

Fix is being deployed.

Posted Sep 16, 2024 - 22:00 CEST

We are working on the fix which will be deployed soon.

Posted Sep 16, 2024 - 20:28 CEST

The issue has been identified and a fix is being implemented.

Posted Sep 16, 2024 - 20:00 CEST

We continue to investigate the issue and will provide updates in due course.

Posted Sep 16, 2024 - 18:14 CEST

Some customers may experience issue with sending events from the EP to their Syslog server.

Posted Sep 16, 2024 - 12:02 CEST

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada).