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ESET Inspect instances may be unavailable for the US and Japan regions

Incident Report for ESET

Resolved

This incident has been resolved.
Posted Nov 17, 2025 - 11:07 CET

Monitoring

We're identified the issue and monitoring the situation now.
Posted Nov 14, 2025 - 14:01 CET

Update

We are experiencing some random instabilities in the US area and are currently working together with the MS Azure team on identifying the root cause.
Posted Nov 13, 2025 - 22:32 CET

Investigating

We are currently investigating this issue.
Posted Nov 13, 2025 - 22:27 CET

Monitoring

Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable.
We will monitor it for next 2h.
Posted Nov 13, 2025 - 20:43 CET

Update

• JPN and EU regions are fully restored and stable.
• US, CA & DE datacenters are undergoing restoration efforts, but stability is not yet achieved.

Next update in 2 hours.
Posted Nov 13, 2025 - 19:13 CET

Identified

• Japan region is fully restored and stable.
• Other regions are undergoing restoration efforts, but stability is not yet achieved.

We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.
Posted Nov 13, 2025 - 18:51 CET

Investigating

We are investigating issue with login into ESET Inspect instances mostly for the US region and partially for the JP region too.
Posted Nov 12, 2025 - 22:30 CET
This incident affected: ESET Inspect (Americas, Oceania).