ESET Status - ESET PROTECT Cloud - some instances not available

ESET PROTECT Cloud - some instances not available

Incident Report for ESET

Resolved

The issue was resolved and everything is fully operational again.

Posted Jul 29, 2022 - 15:09 CEST

Update

A workaround has been put in place that allows the affected customers to access their consoles again. They may register reduced loading speed for now. We will update this post when the situation is back to normal.

Posted Jul 28, 2022 - 10:41 CEST

Identified

We identified an issue with ESET PROTECT Cloud, affecting a small portion of customers in the US region.
The affected users are unable to load their ESET PROTECT Cloud instances.
We will provide more information as the investigation continues.

Posted Jul 28, 2022 - 09:55 CEST

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific).