ESET PROTECT: Agent replication may fail with 502 error

Incident Report for ESET

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 13:13 CEST

Monitoring

A fix was deployed and we are monitoring the behavior.

Posted Oct 20, 2025 - 11:49 CEST

Investigating

We are investigating reports of HTTP errors 502 received on Agent's attempt to connect to the ESET PROTECT servers.
You may notice that the Last connected time is not current.

Posted Oct 20, 2025 - 11:13 CEST

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada, Germany).