ESET PROTECT Cloud - can't generate installers

Incident Report for ESET

Resolved

This incident has been resolved.

Posted Dec 07, 2022 - 15:27 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2022 - 14:20 CET

Identified

We identified an issue with ESET PROTECT Cloud.
Customers in the US region are unable to generate new installers.
ESET teams responsible are in contact with our cloud services provider to address the issue.

Posted Dec 07, 2022 - 09:19 CET

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific).