Unable to activate PROTECT and INSPECT from ESET Protect Hub

Incident Report for ESET

Resolved

This incident has been resolved.

Posted Sep 11, 2024 - 08:58 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2024 - 01:02 CEST

Identified

Root cause has been identified.

Posted Sep 11, 2024 - 00:19 CEST

Investigating

We are investigating multiple reports of inability to create PROTECT and INSPECT instances from ESET PROTECT HUB.

Posted Sep 10, 2024 - 23:14 CEST

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada) and ESET Inspect (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada).