ECOS US instances not accessible

Incident Report for ESET

Resolved

This incident has been resolved.

Posted Jun 05, 2024 - 13:37 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 04, 2024 - 23:52 CEST

Identified

We identified an issue with ESET Cloud Office Security.
The affected users are unable to access their ECOS instance.
We are working on the fix.

Posted Jun 04, 2024 - 22:30 CEST

Investigating

We identified an issue with ESET Cloud Office Security.
The affected users are unable to access their ECOS instance.

Posted Jun 04, 2024 - 19:46 CEST

This incident affected: ESET Cloud Office Security - Microsoft 365 (Americas, Oceania).