ESET PROTECT: Failed to load data errors

Incident Report for ESET

Resolved

This incident has been resolved.

Posted Jan 15, 2025 - 11:17 CET

Monitoring

We have implemented mitigations for this behavior and the issue should no longer occur. We continue to monitor it closely.

Posted Jan 10, 2025 - 10:54 CET

Investigating

We are investigating reports of "Failed to load data" errors being displayed in the ESET PROTECT for some of our customers.

Posted Jan 09, 2025 - 11:37 CET

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada, Germany).