ESET Cloud Office Security for Microsoft 365: Ongoing issues with protection and objects scanning
Incident
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Monitoring
The status of our systems is operational. We are monitoring situation.
Update
Situation is gradually improving. The functionality is currently being monitored.
Identified
We are aware of an issue affecting ESET Cloud Office Security for Microsoft 365 that may delay or skip the scanning of received objects.
As a result, some objects may be accessible without having been processed by ESET Cloud Office Security.
The protection provided by ESET security products deployed in customer environments is not affected.
As a result, some objects may be accessible without having been processed by ESET Cloud Office Security.
The protection provided by ESET security products deployed in customer environments is not affected.
This incident affects: ESET Cloud Office Security - Microsoft 365 (Europe, Africa, Asia Pacific, Japan, Americas, Oceania, Canada, Germany).