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ESET PROTECT login might fail with error "502 Bad Gateway"

Incident Report for ESET

Resolved

This incident has been resolved.
Posted Jul 15, 2025 - 13:18 CEST

Monitoring

The issue was fixed, we continue to monitor the behavior.
Posted Jul 15, 2025 - 12:00 CEST

Investigating

We are investigating reports of error "502 Bad Gateway" received by some of our customers on logging into the ESET PROTECT console.
Posted Jul 15, 2025 - 11:23 CEST
This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada, Germany).