ESET PROTECT - issues with agent connectivity, Live installers creation and download

Incident Report for ESET

Resolved

This incident has been resolved.

Posted May 02, 2024 - 16:31 CEST

Update

The issue has been resolved.

Posted May 02, 2024 - 16:29 CEST

Investigating

Some customers in EU region may experience issues with ESET PROTECT Cloud, mostly but not limited to agent connectivity, Live installers creation (error says Failed to save installer) and Live installers download.

Posted May 02, 2024 - 12:19 CEST

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific).