ESET PROTECT: "Failed to load data" errors

Incident Report for ESET

Resolved

This incident has been resolved.

Posted Jan 16, 2025 - 21:02 CET

Monitoring

The issue has been resolved.

Posted Jan 16, 2025 - 21:01 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 16, 2025 - 20:58 CET

Investigating

We are investigating reports of "Failed to load data" error when attempting to download a created installer in ESET PROTECT for some of our customers.

Posted Jan 16, 2025 - 15:06 CET

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific).