Update
We are continuing to monitor for any further issues.
Update
We continue to monitor the issue.
Monitoring
Customers should now be able to access the ESET Secure Authentication console without the previously reported performance issues and unexpected logouts. We continue to investigate the root cause of the issue and are monitoring the service closely.
Investigating
We are investigating reports of degraded performance in the ESET Secure Authentication console affecting customers in the EU region. Customers may experience slow loading times and repeated logouts while using the console. We are actively investigating the issue and will provide updates as they become available.
This incident affects: ESET Secure Authentication (Europe, Africa, Asia Pacific).