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EP | Machines hosted in cloud can't enroll

Incident Report for ESET

Resolved

This incident has been resolved.
Posted Feb 18, 2026 - 15:19 CET

Monitoring

A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
Posted Feb 18, 2026 - 11:42 CET

Update

A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
Posted Feb 18, 2026 - 11:42 CET

Update

A root cause of the issue has been identified, we are working on a fix
Posted Feb 18, 2026 - 11:33 CET

Identified

Devices can't be enrolled in ESET PROTECT. We are actively working on a fix and will provide updates as they become available.
Posted Feb 18, 2026 - 11:30 CET

Investigating

Devices can't be enrolled in ESET PROTECT.
Posted Feb 18, 2026 - 11:25 CET
This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada, Germany).