ESET PROTECT: customers might be receiving "503 Service Unavailable" errors

Incident Report for ESET

Resolved

This incident has been resolved.

Posted May 23, 2024 - 17:38 CEST

Monitoring

We have identified the probable root cause and are continuing our investigation. For now the issue is mitigated.

Posted May 23, 2024 - 15:43 CEST

Identified

We are still investigating what happened, but for now the issue is mitigated.

Posted May 23, 2024 - 15:36 CEST

Update

We are still investigating what happened, but for now the issue is mitigated.

Posted May 23, 2024 - 15:21 CEST

Investigating

We are investigation reports of receiving "503 Service Unavailable" error upon logging into the ESET PROTECT consoles.

Posted May 23, 2024 - 15:06 CEST

This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada).