"Last connected" time not updated in ESET PROTECT
Incident
Report for ESET
Resolved
This incident has been resolved.
Monitoring
The fix was deployed and the behavior should return to normal. We will continue to monitor the situation.
Update
The root cause of the issue was identified and we are working on a fix.
Update
According to the latest reports, the actual connectivity of agents may be affected. We continue to investigate the issue with high priority.
Investigating
We are investigating reports of "Last connected" time column not showing up-to-date data in ESET PROTECT. We will provide more information as the investigation progresses.
This incident affected: ESET PROTECT (Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada).