ESET logo
[ESET Identity Service Planned Maintenance]
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 2025 - 10:00 CEST
Scheduled - Please be aware that on Wednesday, 13 August 2025, between 08:00 -  09:00 UTC, ESET Identity service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 15 minutes within the maintenance window.

Following ESET cloud security services will be unavailable for several minutes:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Thank you for your patience and understanding.
Aug 13, 2025 10:00-11:00 CEST
ESET PROTECT Under Maintenance
Europe, Africa, Asia Pacific Under Maintenance
Americas, Oceania Under Maintenance
Japan Under Maintenance
Canada Under Maintenance
Germany Operational
ESET Inspect Under Maintenance
Europe, Africa, Asia Pacific Under Maintenance
Americas, Oceania Under Maintenance
Japan Under Maintenance
Canada Under Maintenance
Germany Operational
ESET Cloud Office Security - Microsoft 365 Under Maintenance
Europe, Africa, Asia Pacific, Japan Under Maintenance
Americas, Oceania Under Maintenance
Canada Under Maintenance
Germany Operational
ESET Cloud Office Security - Google Workspace Under Maintenance
Europe, Africa, Asia Pacific, Japan Under Maintenance
Americas, Oceania Under Maintenance
Canada Under Maintenance
Germany Operational
ESET Connect Under Maintenance
Europe, Africa, Asia Pacific Under Maintenance
Americas, Oceania Under Maintenance
Japan Under Maintenance
Canada Under Maintenance
Germany Operational
ESET Secure Authentication Under Maintenance
Europe, Africa, Asia Pacific Under Maintenance
Americas, Oceania Under Maintenance
Canada Under Maintenance
Germany Operational
ESET PROTECT Hub Under Maintenance
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Under Maintenance
ESET MSP Administrator Under Maintenance
ESET Threat Intelligence Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 13, 2025

Unresolved incident: [ESET Identity Service Planned Maintenance].

Aug 12, 2025
ESET Connect
Completed - The scheduled maintenance has been completed.
Aug 12, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 07:00 CEST
Scheduled - Please be aware that on August 12, 2025, between 5:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 30 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Aug 7, 07:00 CEST
[ESET Business Account] planned maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 10:00 CEST
Scheduled - Please be aware that on Tuesday, August 12 2025, between 8:00 - 9:00 UTC, ESET Business Account will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should add up to 15 minutes within the maintenance window. Thank you for your patience and understanding.
Aug 7, 10:00 CEST
Aug 11, 2025
[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:00 CEST
Scheduled - Please be aware that on August 11 between 6:00 - 15:00 UTC will be a scheduled maintenance of ESET cloud services. Customers will not be able to create new ESET PROTECT instances or create new installers. Time for upgrade will be around 20 minutes per region.

Plan of upgrades:
CAN 6:00 - 6:20 UTC
US 6:20 - 6:40 UTC
JPN 7:00 - 7:20 UTC

DE 14:00 - 14:30 UTC
EU 14:30 - 15:00 UTC

Thank you for your patience and understanding.
Aug 6, 16:31 CEST
Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025
ESET Connect
Completed - The scheduled maintenance has been completed.
Aug 7, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 07:00 CEST
Scheduled - Please be aware that on August 7, 2025, between 5:00 - 10:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Aug 4, 11:56 CEST
[ESET PROTECT Hub] planned maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 10:00 CEST
Scheduled - Please be aware that on Thursday, August 7 2025, between 08:00 - 10:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. This release will be deployed seamlessly within the maintenance window, with no downtime or impact to customers.

Thank you for your patience and understanding.
Aug 4, 10:00 CEST
Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025
[ESET PROTECT Hub] planned maintenance
Update - The scheduled maintenance has been cancelled.
Jul 30, 10:20 CEST
Completed - The scheduled maintenance has been cancelled, the new date and time will be announced. We appreciate your patience and understanding.
Jul 30, 10:20 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 10:00 CEST
Scheduled - Please be aware that on Wednesday, July 30 2025, between 08:00 - 10:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. This release will be deployed seamlessly within the maintenance window, with no downtime or impact to customers.

Thank you for your patience and understanding.
Jul 25, 10:00 CEST
← Incident History Powered by Atlassian Statuspage