ESET Status

All Systems Operational

ESET PROTECT Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Inspect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Microsoft 365 Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Google Workspace Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Connect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Secure Authentication Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET PROTECT Hub Operational

ESET LiveGrid® Operational

ESET LiveGuard Operational

ESET Business Account Operational

ESET MSP Administrator Operational

ESET Threat Intelligence Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[ESET PROTECT] planned maintenance Aug `11`, `2025` `09:00`-`17:00` CEST

Please be aware that on August 11 between 6:00 - 15:00 UTC will be a scheduled maintenance of ESET cloud services. Customers will not be able to create new ESET PROTECT instances or create new installers. Time for upgrade will be around 20 minutes per region.

Plan of upgrades:
CAN 6:00 - 6:20 UTC
US 6:20 - 6:40 UTC
JPN 7:00 - 7:20 UTC

DE 14:00 - 14:30 UTC
EU 14:30 - 15:00 UTC

Thank you for your patience and understanding.
Posted on Aug 06, 2025 - 16:31 CEST

ESET Connect Aug `12`, `2025` `07:00`-`15:00` CEST

Please be aware that on August 12, 2025, between 5:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 30 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Posted on Aug 07, 2025 - 07:00 CEST

[ESET Business Account] planned maintenance Aug `12`, `2025` `10:00`-`11:00` CEST

Please be aware that on Tuesday, August 12 2025, between 8:00 - 9:00 UTC, ESET Business Account will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should add up to 15 minutes within the maintenance window. Thank you for your patience and understanding.
Posted on Aug 07, 2025 - 10:00 CEST

[ESET Identity Service Planned Maintenance] Aug `13`, `2025` `10:00`-`11:00` CEST

Please be aware that on Wednesday, 13 August 2025, between 08:00 - 09:00 UTC, ESET Identity service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 15 minutes within the maintenance window.

Following ESET cloud security services will be unavailable for several minutes:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Thank you for your patience and understanding.
Posted on Aug 08, 2025 - 10:00 CEST

Past Incidents

Aug 9, 2025

No incidents reported today.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

ESET Connect

Completed - The scheduled maintenance has been completed.
Aug 7, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 07:00 CEST

Scheduled - Please be aware that on August 7, 2025, between 5:00 - 10:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Aug 4, 11:56 CEST

[ESET PROTECT Hub] planned maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 10:00 CEST

Scheduled - Please be aware that on Thursday, August 7 2025, between 08:00 - 10:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. This release will be deployed seamlessly within the maintenance window, with no downtime or impact to customers.

Thank you for your patience and understanding.
Aug 4, 10:00 CEST

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025

[ESET PROTECT Hub] planned maintenance

Update - The scheduled maintenance has been cancelled.
Jul 30, 10:20 CEST

Completed - The scheduled maintenance has been cancelled, the new date and time will be announced. We appreciate your patience and understanding.
Jul 30, 10:20 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 10:00 CEST

Scheduled - Please be aware that on Wednesday, July 30 2025, between 08:00 - 10:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. This release will be deployed seamlessly within the maintenance window, with no downtime or impact to customers.

Thank you for your patience and understanding.
Jul 25, 10:00 CEST

Jul 29, 2025

[ESET Secure Authentication] planned maintenance

Completed - The scheduled maintenance has been completed.
Jul 29, 16:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 10:00 CEST

Scheduled - Please be aware that on July 29, 2025 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Jul 24, 10:00 CEST

Jul 28, 2025

[ESET Secure Authentication] planned maintenance

Completed - The scheduled maintenance has been completed.
Jul 28, 16:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:00 CEST

Scheduled - Please be aware that on July 28, 2025 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Jul 23, 10:00 CEST

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

[ESET PROTECT] planned maintenance Aug 11, 2025 09:00-17:00 CEST

ESET Connect Aug 12, 2025 07:00-15:00 CEST

[ESET Business Account] planned maintenance Aug 12, 2025 10:00-11:00 CEST

[ESET Identity Service Planned Maintenance] Aug 13, 2025 10:00-11:00 CEST

Past Incidents

[ESET PROTECT] planned maintenance Aug `11`, `2025` `09:00`-`17:00` CEST

ESET Connect Aug `12`, `2025` `07:00`-`15:00` CEST

[ESET Business Account] planned maintenance Aug `12`, `2025` `10:00`-`11:00` CEST

[ESET Identity Service Planned Maintenance] Aug `13`, `2025` `10:00`-`11:00` CEST