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ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
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ESET LiveGuard Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET MSP Administrator] planned maintenance Apr 22, 2025 09:00-10:00 CEST

Please be aware that on Tuesday, April 22, between 7:00 - 8:00 UTC, ESET MSP Administrator API (EMA2 API) will undergo a scheduled maintenance. The aggregated downtime time should be less than 1 minute within the maintenance window. Thank you for your patience and understanding.
Posted on Apr 17, 2025 - 09:00 CEST

[ESET Secure Authentication] planned maintenance Apr 22, 2025 10:00-16:00 CEST

Please be aware that on April 22, 2025 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 90 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Posted on Apr 17, 2025 - 10:00 CEST
Apr 17, 2025

No incidents reported today.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
In some regions, it is not possible to login into PROTECT instances.
Resolved - This incident has been resolved.
Apr 15, 16:52 CEST
Monitoring - The issue has been fixed and we are monitoring the situation.
Apr 15, 02:50 CEST
Investigating - We are currently investigating this issue.
Apr 14, 22:32 CEST
Update - In US and Canada regions it is still not possible to login into PROTECT instances. We are investigating the issue
Apr 14, 18:26 CEST
Update - In US and Canada regions it is still not possible to login into PROTECT instances. We are investigating the issue
Apr 14, 17:57 CEST
Monitoring - This incident has been resolved
Apr 14, 17:11 CEST
Update - It is not possible to login to https://protect.eset.com/
We are investigating the issue
Apr 14, 15:23 CEST
Investigating - We are currently investigating this issue.
Apr 14, 15:21 CEST
[ESET Business Account] planned maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 10:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:30 CEST
Scheduled - Please be aware that on Tuesday, April 15 2025, between 7:30 - 8:30 UTC, ESET Business Account will undergo a scheduled maintenance. Customers will not be impacted by this release. Thank you for your patience and understanding.
Apr 10, 13:15 CEST
ESA push outage
Resolved - This incident has been resolved.
Apr 15, 01:21 CEST
Monitoring - A fix for this issue has been implemented. We are monitoring the situation.
Apr 14, 19:38 CEST
Identified - Root cause was found
Apr 14, 18:51 CEST
Update - Push notifications for ESET Secure Authentications are not working. We are investigating the issue.
Apr 14, 16:15 CEST
Investigating - We are currently investigating this issue.
Apr 14, 16:08 CEST
Apr 14, 2025
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025
ESET PROTECT(cloud) sending syslog messages delayed
Resolved - This incident has been resolved.
Apr 8, 11:00 CEST
Update - Some customers may continue to experience delays until the high volume of events in their queue has been fully processed.
Apr 4, 11:00 CEST
Monitoring - Real-time log sending functionality is restored in EU region as well. Switching to monitoring phase.
Apr 4, 08:53 CEST
Update - - Real-time log sending functionality is restored in US region
- EU region audit logs sending is up to date
- Events from ESET Inspect and ESET Protect are still delayed in EU region by an hour - the delay is shortening over time and eventually will be gone.
Apr 3, 20:40 CEST
Identified - The root cause has been found and the situation should improve
Apr 3, 13:59 CEST
Investigating - We are currently experiencing a partial outage affecting the transmission of syslog messages. This issue is impacting the ability to send logs(real-time) from the PROTECT(cloud) instances.
Apr 3, 12:32 CEST
Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025
Apr 3, 2025
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