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ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 16, 2025

No incidents reported today.

Apr 15, 2025
Resolved - This incident has been resolved.
Apr 15, 16:52 CEST
Monitoring - The issue has been fixed and we are monitoring the situation.
Apr 15, 02:50 CEST
Investigating - We are currently investigating this issue.
Apr 14, 22:32 CEST
Update - In US and Canada regions it is still not possible to login into PROTECT instances. We are investigating the issue
Apr 14, 18:26 CEST
Update - In US and Canada regions it is still not possible to login into PROTECT instances. We are investigating the issue
Apr 14, 17:57 CEST
Monitoring - This incident has been resolved
Apr 14, 17:11 CEST
Update - It is not possible to login to https://protect.eset.com/
We are investigating the issue

Apr 14, 15:23 CEST
Investigating - We are currently investigating this issue.
Apr 14, 15:21 CEST
Completed - The scheduled maintenance has been completed.
Apr 15, 10:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:30 CEST
Scheduled - Please be aware that on Tuesday, April 15 2025, between 7:30 - 8:30 UTC, ESET Business Account will undergo a scheduled maintenance. Customers will not be impacted by this release. Thank you for your patience and understanding.
Apr 10, 13:15 CEST
Resolved - This incident has been resolved.
Apr 15, 01:21 CEST
Monitoring - A fix for this issue has been implemented. We are monitoring the situation.
Apr 14, 19:38 CEST
Identified - Root cause was found
Apr 14, 18:51 CEST
Update - Push notifications for ESET Secure Authentications are not working. We are investigating the issue.
Apr 14, 16:15 CEST
Investigating - We are currently investigating this issue.
Apr 14, 16:08 CEST
Apr 14, 2025
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025
Resolved - This incident has been resolved.
Apr 8, 11:00 CEST
Update - Some customers may continue to experience delays until the high volume of events in their queue has been fully processed.
Apr 4, 11:00 CEST
Monitoring - Real-time log sending functionality is restored in EU region as well. Switching to monitoring phase.
Apr 4, 08:53 CEST
Update - - Real-time log sending functionality is restored in US region
- EU region audit logs sending is up to date
- Events from ESET Inspect and ESET Protect are still delayed in EU region by an hour - the delay is shortening over time and eventually will be gone.

Apr 3, 20:40 CEST
Identified - The root cause has been found and the situation should improve
Apr 3, 13:59 CEST
Investigating - We are currently experiencing a partial outage affecting the transmission of syslog messages. This issue is impacting the ability to send logs(real-time) from the PROTECT(cloud) instances.
Apr 3, 12:32 CEST
Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025
Apr 3, 2025
Apr 2, 2025
Completed - The scheduled maintenance has been completed.
Apr 2, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:00 CEST
Scheduled - Please be aware that on 2nd of April 2025, between 4:00 -  8:00 UTC, ESET LiveGuard will undergo a scheduled maintenance. Customers will have to wait longer for their files to get analysed.

The aggregated downtime time should add up to around 20 minutes within the maintenance window.

Thank you for your patience and understanding.

Mar 28, 06:00 CET