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ESET PROTECT Cloud audit logs are delayed.
Identified - The root cause of the issue has been identified. Delay is expected to be mitigated during the weekend.
May 23, 2025 - 14:12 CEST
Update - Customer with enabled syslog sending feature can experience delay with new audit logs.
May 21, 2025 - 11:29 CEST
Investigating - Customer with enabled syslog sending feature can experience delay with new logs.
May 21, 2025 - 11:09 CEST
ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 26, 2025

No incidents reported today.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

Unresolved incident: ESET PROTECT Cloud audit logs are delayed..

May 22, 2025

No incidents reported.

May 21, 2025
May 20, 2025
[ESET MSP Administrator] planned maintenance
Completed - The scheduled maintenance has been completed.
May 20, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 10:00 CEST
Scheduled - Please be aware that on Tuesday, May 20 2025 between 8:00 -10:00 UTC, ESET MSP Administrator 2 and ESET MSP Administrator 2 API will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should add up to around 2 hours within the maintenance window. Thank you for your patience and understanding.
May 15, 10:00 CEST
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
[ESET Inspect] planned maintenance
Completed - The scheduled maintenance has been completed.
May 14, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 09:00 CEST
Scheduled - Please be aware that between 7:00 UTC on 13 May 2025 and 15:00 UTC on 14 May 2025 the new version of ESET Inspect will be released. Customers will not be able to log in to the web console and send events to the server during upgrade.

The aggregated downtime time will depend of the instance size and will take up to 1 hour within the maintenance window.

The maintenance is required in order to release version 2.6 of ESET Inspect

Thank you for your patience and understanding.
May 8, 09:00 CEST
May 13, 2025
[ESET PROTECT Hub] planned maintenance
Completed - The scheduled maintenance has been completed.
May 13, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 10:00 CEST
Scheduled - Please be aware that on Tuesday, May 13 2025, between 08:00 -  11:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations.

The aggregated downtime time should add up to around 2 hours within the maintenance window.

Thank you for your patience and understanding.
May 8, 10:00 CEST
May 12, 2025
Eset Connect
Completed - The scheduled maintenance has been completed.
May 12, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 07:00 CEST
Scheduled - Please be aware that on May 12, 2025, between 5:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
May 9, 08:46 CEST
Eset Connect
Completed - The scheduled maintenance has been completed.
May 12, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 07:01 CEST
Scheduled - Please be aware that on March 31, 2025, between 5:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
May 7, 20:36 CEST
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