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All Systems Operational

ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET Inspect] planned maintenance Aug 19, 2025 09:00-17:00 CEST

Please be aware that on 19 August 2025 between 7:00 and 15:00 UTC the hotfix version of ESET Inspect will be released. Customers will not be able to log in to the web console and send events to the server during upgrade.

The aggregated downtime time will take up to 15 minutes within the maintenance window.

The maintenance is required in order to release version 2.7 hotfix of ESET Inspect

Thank you for your patience and understanding.
Posted on Aug 14, 2025 - 10:42 CEST
Aug 14, 2025
ESET PROTECT: Intermittent "Failed to load data" errors on installers creation
Resolved - This incident has been resolved.
Aug 14, 12:55 CEST
Investigating - Users might get "Failed to load data" error a few moments after creating a new installer.
The issue is intermittent, the next attempt to create the installer might succeed.
Aug 14, 12:34 CEST
Aug 13, 2025
ESET Secure Authentication not accessible
Resolved - This incident has been resolved.
Aug 13, 18:10 CEST
Update - The issue has been resolved. We are monitoring the situation.
Aug 13, 13:18 CEST
Investigating - We received reports that the ESET Secure Authentication portal is currently not accessible. We will investigate these reports and provide updates when new findings are available.
Aug 13, 12:08 CEST
[ESET Identity Service Planned Maintenance]
Completed - The scheduled maintenance has been completed.
Aug 13, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 10:00 CEST
Scheduled - Please be aware that on Wednesday, 13 August 2025, between 08:00 -  09:00 UTC, ESET Identity service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 15 minutes within the maintenance window.

Following ESET cloud security services will be unavailable for several minutes:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Thank you for your patience and understanding.
Aug 8, 10:00 CEST
Aug 12, 2025
ESET Connect
Completed - The scheduled maintenance has been completed.
Aug 12, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 07:00 CEST
Scheduled - Please be aware that on August 12, 2025, between 5:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 30 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Aug 7, 07:00 CEST
[ESET Business Account] planned maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 10:00 CEST
Scheduled - Please be aware that on Tuesday, August 12 2025, between 8:00 - 9:00 UTC, ESET Business Account will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should add up to 15 minutes within the maintenance window. Thank you for your patience and understanding.
Aug 7, 10:00 CEST
Aug 11, 2025
[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:00 CEST
Scheduled - Please be aware that on August 11 between 6:00 - 15:00 UTC will be a scheduled maintenance of ESET cloud services. Customers will not be able to create new ESET PROTECT instances or create new installers. Time for upgrade will be around 20 minutes per region.

Plan of upgrades:
CAN 6:00 - 6:20 UTC
US 6:20 - 6:40 UTC
JPN 7:00 - 7:20 UTC

DE 14:00 - 14:30 UTC
EU 14:30 - 15:00 UTC

Thank you for your patience and understanding.
Aug 6, 16:31 CEST
Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025
ESET Connect
Completed - The scheduled maintenance has been completed.
Aug 7, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 07:00 CEST
Scheduled - Please be aware that on August 7, 2025, between 5:00 - 10:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Aug 4, 11:56 CEST
[ESET PROTECT Hub] planned maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 10:00 CEST
Scheduled - Please be aware that on Thursday, August 7 2025, between 08:00 - 10:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. This release will be deployed seamlessly within the maintenance window, with no downtime or impact to customers.

Thank you for your patience and understanding.
Aug 4, 10:00 CEST
Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

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