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Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
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Canada Operational
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ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 15, 2025
[ESET Threat Intelligence] MISP planned maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 10:00 CET
Scheduled - Please be aware that on 15th December, 2025, between 9:00 AM - 10:00 AM UTC, ESET Threat Intelligence will undergo a scheduled maintenance. Customers will not be able to access MISP.ESET.COM

The maintenance is required in order to update MISP to the latest version 2.5.27

Thank you for your patience and understanding.
Dec 12, 14:50 CET
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
ESET Cloud Office Security: Some of the login attempts may fail
Resolved - This incident has been resolved.
Dec 12, 18:47 CET
Monitoring - The ESET Cloud Office Security services are up and running.
We will continue to monitor the health of the services over the next few hours.

We apologize for the inconvenience this has caused.
Dec 12, 13:22 CET
Investigating - We are investigating reports of issues with logging into the ESET Cloud Office Security. Some of the login attempts are failing with HTTP errors 400 or 500.
Dec 12, 12:36 CET
ESET MSP Administrator login issues
Resolved - This incident has been resolved.
Dec 12, 10:08 CET
Monitoring - The issue has been resolved. We will continue to monitor the behavior.
Dec 11, 13:04 CET
Identified - A root cause of the issue has been identified, we are working on a fix.
Dec 11, 12:44 CET
Investigating - We received reports that some users may experience failed login attempts related to ESET MSP Administrator. We will provide more updates in due course.
Dec 11, 12:20 CET
Dec 11, 2025
Dec 10, 2025
ESET PROTECT Hub Major Outage
Resolved - This incident has been resolved.
Dec 10, 20:14 CET
Monitoring - ESET Protect Hub is upgraded and running
Dec 10, 14:16 CET
Update - Platform upgrade is still in progress
Dec 10, 14:07 CET
Investigating - Platform upgrade is still in progress
Dec 10, 13:59 CET
[ESET Identity Service Planned Maintenance]
Completed - The scheduled maintenance has been completed.
Dec 10, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 11:00 CET
Scheduled - Please be aware that on Wednesday, 10 December 2025, between 10:00 - 11:00 UTC, ESET Identity service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 3 minutes within the maintenance window. 

Following ESET cloud security services will be unavailable:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Thank you for your patience and understanding.
Dec 5, 11:00 CET
[ESET PROTECT Hub] planned maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 10:00 CET
Scheduled - Please be aware that on Wednesday, December 10 2025, between 09:00 - 11:00 UTC. This release will be deployed during the scheduled maintenance window with a planned downtime of approximately one hour.

Service impact will be minimal, and customers will not need to take any action.

Thank you for your patience and understanding.
Dec 5, 12:37 CET
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
[ESET PROTECT] planned maintenance
Completed - The scheduled maintenance has been completed.
Dec 1, 00:59 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 01:00 CET
Scheduled - We would like to inform you that scheduled maintenance is planned from 29 November 00:00 UTC to 30 November 23:59 UTC.
Within this timeframe, users may encounter a brief 10–15 minute period during which login will not be available.

Thank you for your patience and understanding.
Nov 26, 16:04 CET
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